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Southern Chrysler Dodge Jeep RAM Chesapeake
Chesapeake, VA
1,667 Reviews
At Southern Chrysler Dodge Jeep RAM Chesapeake, we have a strong and committed sales staff who excel at satisfying our customers' needs. Feel free to browse our extensive new cars like the 2020 Jeep Cherokee, request more information about vehicles, set up a test drive or inquire about financing. We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,487 service reviews
May 09, 2026
Great Great Outstanding The dealership and service department cares about its customers. When and if that changes I will write about it. department cares about its customers. When and if that changes I will write about it. More
by clewis0668
Verified Customer
May 08, 2026
It was a great experience. Very professional environment. I will be back very soon. Very consistent Very professional environment. I will be back very soon. Very consistent More
by RJOSHEDWARDS7
May 07, 2026
Overall, I had a good experience with the dealership. Although it took about five days for my vehicle to be looked at after it was towed in, the team was able to identify that the issue was related to pr Although it took about five days for my vehicle to be looked at after it was towed in, the team was able to identify that the issue was related to previous work completed back in January. I appreciated their honesty and professionalism, and I’m very grateful that they took care of the repair at no charge. More
by lissaliss
Employees Worked With
AJ
May 07, 2026
Very nice and comfortable I was impressed with the recent upgrade with the seating arrangement. upgrade with the seating arrangement. More
by robtjones1
May 07, 2026
Nicole was great ! However i did have a scheduled appointment for a OIL CHANGE at 10:45 and my car didn’t get finished until 4:50pm. Which is ridiculous to me. However i did have a scheduled appointment for a OIL CHANGE at 10:45 and my car didn’t get finished until 4:50pm. Which is ridiculous to me. More
by garaysawilliamson
Employees Worked With
May 06, 2026
Nice people, good service Nice break room, was treated in a respectful manner, I will be back again a respectful manner, I will be back again More
by DARRENHOUSE01
May 06, 2026
I bought my Vehicle to the service department. I needed an oil change, recall, and I wanted them to investigate a weird noise I have been hearing. It was the same noise they allegedly heard a few I needed an oil change, recall, and I wanted them to investigate a weird noise I have been hearing. It was the same noise they allegedly heard a few months prior when I got my last oil change. I did not hear the noise at first, but after a few weeks, I started to hear it every day. they kept my vehicle for two weeks and did not diagnose the issue. I did say that there was no rush that I could come back another day and pick up the vehicle. However, I did not expect them to keep my vehicle for half of a month. Also, the communication was very, very, very poor, and it was very hard to get a hold of someone regarding the status of my vehicle. I am not pleased at all. More
by michelleturner2409
May 05, 2026
Excellent and attentive as always Nicole and her team always takes care of me. Loyal Customer always takes care of me. Loyal Customer More
by kendall.brown1045
May 05, 2026
The communication was not good. I had to drive up to dealership to find out the status. I called up to the dealership twice and left a call back and never heard back. Vehicle took 2 I had to drive up to dealership to find out the status. I called up to the dealership twice and left a call back and never heard back. Vehicle took 2 days for a recall. More
by Jgoss0
