Southern Chrysler Dodge Jeep RAM Chesapeake

It was ok The wait time was a little long . But there were a lot of people there so I understand But there were a lot of people there so I understand More

Fast service with excellent communication. Was able to help when other dealerships would not return cals Was able to help when other dealerships would not return cals More

I’ve only used the service department but they have nothing else than professional and up front. nothing else than professional and up front. More

Extremely friendly staff and prompt with the service requested. Great with updates and the video of the inspection is great!! requested. Great with updates and the video of the inspection is great!! More

During my visit the dealership was clean orderly custom lounge was well maintained with lots of coffee and during my stay I noticed the bathrooms being cleaned twice lounge was well maintained with lots of coffee and during my stay I noticed the bathrooms being cleaned twice More

I brought my vehicle in for a state inspection, and the entire process was quick, smooth, and professional. The service team checked me in right away, kept me informed, and completed the inspection within entire process was quick, smooth, and professional. The service team checked me in right away, kept me informed, and completed the inspection within the expected timeframe. The staff was courteous, the waiting area was clean, and everything was handled efficiently. Overall, a hassle-free experience and solid customer service. More

Everything was good but my hood was left unlatched after service. Overall I was pleased with my service but if I hadn't caught my hood being unlatched before o drove off it could have caused damage or worse service. Overall I was pleased with my service but if I hadn't caught my hood being unlatched before o drove off it could have caused damage or worse. More

Great people. Great price. No hassle. Jeff and Heather went above and beyond. THANK YOU Great price. No hassle. Jeff and Heather went above and beyond. THANK YOU More

Excellent Excellent communication and service. .. always top notch!! Great service and attitude.... fun to work with always .. always top notch!! Great service and attitude.... fun to work with always More

Our Traverse and Challenger received state inspections, oil changes, and communication updates in a single day without issue. Our Jeep service, however, took four days. The new communication system appears oil changes, and communication updates in a single day without issue. Our Jeep service, however, took four days. The new communication system appears to be the problem—we never received updates or authorization requests for items like wipers or side-marker lights. By the time we were finally able to connect and approve the work, it was already day two. I called several times and left messages requesting a status update but received no call or text back. On day three we were told the Jeep was ready, but when we arrived, the wipers had not been replaced and there was no inspection sticker. Staff were informed, but the shop was closing. Everything was finally completed on the evening of day four. We appreciate the quality of your work—this is the first issue we’ve experienced—but the new communication system needs improvement. Murphy’s Law. More