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Southern Chrysler Dodge Jeep RAM Chesapeake

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.3
1,803 Reviews
Upgrade your drive at Southern Chrysler Dodge Jeep RAM Chesapeake, your local home for new and pre-owned vehicles. From the adventure-ready Jeep Wrangler to the hardworking RAM 2500, our committed staff is here to ensure you get the best deal and top-tier service. Browse our latest inventory online, apply for financing in minutes, or stop by our Chesapeake showroom for a test drive. Experience the Southern difference and see why our customer satisfaction ratings lead the way in Virginia.
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3353 Western Branch Blvd

Chesapeake, VA

23321

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Showing 1,622 service reviews

October 01, 2026

Everyone was very professional and pleasant. The service was speedy. It was a pleasure as always to get my truck serviced there. More

by MSJMJOH
Recommend Dealer
Yes
Employees Worked With
Stephen
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Oct 02, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for your kind words! We're thrilled to hear that our team's professionalism and speedy service made your visit enjoyable. We look forward to welcoming you back for your truck's next service.

October 01, 2026

I've had my truck in the shop at least 10 times since I purchased it last July More

by jhhoops23
Recommend Dealer
No
Employees Worked With
I've had my truck in the shop at least 10 times since I purchased it last July
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Oct 02, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

We apologize for the trouble you've faced with your truck. Please feel free to email us at socialvci@drivingsouthern.com with your contact information and our manager will contact you to discuss your experience. We are committed to ensuring quality and reliability in our services.

October 01, 2026

Excellent Excellent service and on time as promised Quick and prompt AJ is an outstanding service manager More

by jhhoops23
Recommend Dealer
Yes
Employees Worked With
AJ
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Oct 02, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for your kind words! It's great to hear that AJ delivered outstanding service and met your expectations. We value transparency and quality in all we do. We hope to serve you again soon!

October 01, 2026

While this visit was amazing, overall I have no confidence in this facility. They lack communication skills. That said, the service rep is the best I’ve ever been involved with. More

by mrfingr99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

We apologize for the communication shortcomings. We're thrilled our service advisor stood out positively. Please contact us at socialvci@drivingsouthern.com to discuss your concerns.

October 01, 2026

I had an appointment for an oil change. It took two hours. Not happy! WT-. More

by marh2856
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

We apologize for the inconvenience caused by the extended wait time during your oil change appointment. Please send your contact details to socialvci@drivingsouthern.com so our management can follow up with you. We strive for efficiency and appreciate your patience.

September 27, 2026

Came in for an inspection, had an appointment, went fast and smooth. Really like the video of what needs to be looked at and other situations to fix on my jeep. More

by mandyallen1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 24, 2026

It was great AJ was the man! He offered great customer service. Anything was on time More

by jschofer
Recommend Dealer
Yes
Employees Worked With
AJ
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Sep 24, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 22, 2026

AJ was very professional and courteous! He kept me updated don my vehicles progress, and made sure I understood what was happening behind the scenes. More

by r.angle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Archie "AJ" Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

We're delighted to know AJ's professionalism and courtesy made a positive impact on your visit. Keeping our guests informed is a key part of our service. We hope to see you again soon!

September 18, 2026

Archie is great. Making the appointment was easy. Communication was good. Work completed as requested and recommended. More

by jeremyrstarkey
Recommend Dealer
Yes
Employees Worked With
Archie
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Sep 18, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for the fantastic review! We're glad Archie made the process easy and that the work met your expectations. We strive for reliability and quality in every service. We can't wait to welcome you back!

September 16, 2026

The dealership was great quick and efficient They were very effective in helping me to resolve my issues. They very professional and helpful. More

by Donnellwilhite
Recommend Dealer
Yes
Employees Worked With
Joshua
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Sep 17, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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