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Southern Chrysler Dodge Jeep RAM Chesapeake
Chesapeake, VA
1,768 Reviews
Upgrade your drive at Southern Chrysler Dodge Jeep RAM Chesapeake, your local home for new and pre-owned vehicles. From the adventure-ready Jeep Wrangler to the hardworking RAM 2500, our committed staff is here to ensure you get the best deal and top-tier service. Browse our latest inventory online, apply for financing in minutes, or stop by our Chesapeake showroom for a test drive. Experience the Southern difference and see why our customer satisfaction ratings lead the way in Virginia.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,588 service reviews
August 08, 2026
Too notch customer service. The best buying car experience ever in my life. Ensured that all of my needs were met even after I left the dealership. The best buying car experience ever in my life. Ensured that all of my needs were met even after I left the dealership. More
by walton_carlton
Verified CustomerEmployees Worked With
Christopher and Dom.
August 08, 2026
You failed to perform services that you charge for and then do an even worse job fixing it. Rate yourself 0 then do an even worse job fixing it. Rate yourself 0 More
by mathewmaccord72
Employees Worked With
The Ai call handler, the actual person in scheduling, the service department, the service rendered at the dealership.
All of it
August 08, 2026
The quality of work and timeliness are all great. It's the pricing that confuses me. After all the years owning my truck, this is the first year I've paid for an inspection. Even had it done last yea It's the pricing that confuses me. After all the years owning my truck, this is the first year I've paid for an inspection. Even had it done last year at your location and didn't pay. It's also confusing to me that the labor for changing a cabin filter is the same as an oil change and tire rotation combined. $115 to change a cabin filter? Had I known, I would've just done it myself. More
by Joe
August 07, 2026
My experience with the dealership was great this time. They let me know after the truck was diagnosed and told me when they would have the truck back to me They let me know after the truck was diagnosed and told me when they would have the truck back to me More
by swh6768
Employees Worked With
5
August 07, 2026
I have more than one vehicle at this dealership and I chose it because of the service department and well this Team works together. Angela services all my vehicles. I can count on her to call with update chose it because of the service department and well this Team works together. Angela services all my vehicles. I can count on her to call with updates or the status of parts More
by Customer A
Employees Worked With
Angela Johnson
August 06, 2026
My problem was communication once I came over and talked to someone I understood why I hadn't gotten a call about the part I needed and the very next day they took me in and the problem was solved. to someone I understood why I hadn't gotten a call about the part I needed and the very next day they took me in and the problem was solved. More
by DEACONESSTWALKER
August 06, 2026
Stephen has now followed up with my concern and will credit the misc charge that was on the bill. credit the misc charge that was on the bill. More
by k.scheiner
Employees Worked With
August 06, 2026
I have been trying for 2 days to speak to supervisor regarding $18 of “miscellaneous charges” on a bill for $100 to have front license plate installed. The total cost was $133 and $18 of that is unexpla regarding $18 of “miscellaneous charges” on a bill for $100 to have front license plate installed. The total cost was $133 and $18 of that is unexplained. More
by k.scheiner
Employees Worked With
Other Employees :
“Pam” and “Ava” (AI receptionist) are frustrating to speak to.
