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Southern Chrysler Dodge Jeep RAM Chesapeake
Chesapeake, VA
1,579 Reviews
At Southern Chrysler Dodge Jeep RAM Chesapeake, we have a strong and committed sales staff who excel at satisfying our customers' needs. Feel free to browse our extensive new cars like the 2020 Jeep Cherokee, request more information about vehicles, set up a test drive or inquire about financing. We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,399 service reviews
March 21, 2026
They were very transparent with the issue. And walked me through the process In all the service, personell provided an experience i haven't experienced yet. Thank you Southern Team! And walked me through the process In all the service, personell provided an experience i haven't experienced yet. Thank you Southern Team! More
by ssg.grant1994
Verified CustomerEmployees Worked With
Alex, unsure
March 20, 2026
It was decent experience however they could not 'mimic' the problem my car is currently giving me which was a bit frustrating specially when paying for 3 different diagnostics with no result. the problem my car is currently giving me which was a bit frustrating specially when paying for 3 different diagnostics with no result. More
by chaselegendary14
March 20, 2026
Cost is way too high The cost of service is too high. Almost double the cost at other places. Almost double the cost at other places. More
by mike4233ml
March 19, 2026
All associates were helpful in both the parts department and the service department. Josh quickly found my account and ordered the part required. The entire process was seemless. and the service department. Josh quickly found my account and ordered the part required. The entire process was seemless. More
by tkcarlough
Employees Worked With
March 18, 2026
Joshua (Service) and Davonte (Sales) represent the Southern Hospitality culture of Southern Chrysler Dodge Jeep RAM Chesapeake very well! Both gentlemen are highly knowledgeable and unwavering profess Southern Hospitality culture of Southern Chrysler Dodge Jeep RAM Chesapeake very well! Both gentlemen are highly knowledgeable and unwavering professionalism. More
by wisdomofspices
March 17, 2026
I had an appointment for several items. It took most of the day to complete the inspection, headlight replacement, diagnose the oil leak, and the tire rotation. The headlight replacement wa It took most of the day to complete the inspection, headlight replacement, diagnose the oil leak, and the tire rotation. The headlight replacement was well over $100 and I was quoted over $2,000 for the oil cooler repair for a known issue with a cheap plastic Chrysler part. More
by darrell_e_cook
Employees Worked With
Archie Ross. He provided good service
March 17, 2026
Amazing and over achieving. A complete 180 from my prior experience at this location a few months before, which was also with a different service coordinator A complete 180 from my prior experience at this location a few months before, which was also with a different service coordinator More
by bbkfpptt
Employees Worked With
Jay
March 17, 2026
I was annoyed that he tried to sell me a new set of tires before my vehicle had even been looked at when all it needed was a repair. before my vehicle had even been looked at when all it needed was a repair. More
by ckowicki
