Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

Nicole is an extremely good asset for the dealership. She is very knowledgeable and shows a genuine concern for the customer's problems. The dealership also gets a ten because the dealership was smart en She is very knowledgeable and shows a genuine concern for the customer's problems. The dealership also gets a ten because the dealership was smart enough to hire her. More

Had no issues with the service writer. Your tech needs to pay more attention to detail on the vehicles they are working on.. Should come in and leave in the same condition.. ( Have st Your tech needs to pay more attention to detail on the vehicles they are working on.. Should come in and leave in the same condition.. ( Have striped nuts on my EGR injector.). Removed external 12 volt outlets didn't even try to reinstall. More

Fast and efficient. Love the drive up oil change options. I don't like having to write so many words. Love the drive up oil change options. I don't like having to write so many words. More

Nicole was very pleasant and easy to talk to and work with. She also gave me a quick quote for parts and labor on a driver side for next time. I would highly recommend working with her and returning to C with. She also gave me a quick quote for parts and labor on a driver side for next time. I would highly recommend working with her and returning to Chesapeake CJDR. Thank you! More

Fantastic job as always. Excellent and quick service. I will continue to get my vehicle serviced here. Excellent and quick service. I will continue to get my vehicle serviced here. More

Good service but needs to work on integrity about recommending work to be done that THEY just completed about 6 months before. Either the new recommendation was a hoax and they forgot they did spark recommending work to be done that THEY just completed about 6 months before. Either the new recommendation was a hoax and they forgot they did spark plugs when it was Hall Jeep last summer or they charged me and didn't do it. Very hurt. Just do what is asked and don't present a laundry list of suggestions for more work. I'm just a retired teacher and can't afford to play that game. More

Nice and courteous staff. Did all my warranty work. I would definitely recommend getting your car serviced through them Did all my warranty work. I would definitely recommend getting your car serviced through them More

Customer Service was really bad, had to keep calling to follow up on my vehicle. They have bad follow up follow up on my vehicle. They have bad follow up More

The dealership is clean and Hailey was very respectful and responsive upon my arrival. Kept good communication throughout my service. and responsive upon my arrival. Kept good communication throughout my service. More

I was very pleased with the friendly customer service I received at the dealership. I believe they are honest and I hope that does not change. received at the dealership. I believe they are honest and I hope that does not change. More