Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

Assume group of people. The environment is so pleasant and warm. The place is always nice and clean and I love the snacks. The environment is so pleasant and warm. The place is always nice and clean and I love the snacks. More

Nicole was cool but the dealership as a whole sucks and Dodge does not stand behind there product, and the employees act like the money is coming out of they pocket , no one try's to help you it's just a m Dodge does not stand behind there product, and the employees act like the money is coming out of they pocket , no one try's to help you it's just a mess More

Friendly. Informative. Quality service. My service advisor was friendly and helpful. The video of my vehicle's inspection showed that the technician was thorou Informative. Quality service. My service advisor was friendly and helpful. The video of my vehicle's inspection showed that the technician was thorough and knowledgeable. More

I was impressed with your service technicians. They understood how to work on my Winnebago modified van. They understood how to work on my Winnebago modified van. More

Nicole seem too busy to speak when I approach her concerning my service that morning. Greeting and being polite is important to every customer that walks into your business. concerning my service that morning. Greeting and being polite is important to every customer that walks into your business. More

I'll just put it this way, there was an issue that I expected would not end up satisfactory. ( the issue stemmed from another dealership i purchased an oil change pkg from and they didn't transfer it to expected would not end up satisfactory. ( the issue stemmed from another dealership i purchased an oil change pkg from and they didn't transfer it to my vin) which didn't come to light until after I had my van serviced at your dealership. Angela stepped up and handled the problem catching me totally off guard as I was expecting an argument. That's customer service! I've spent over 40 years in the car business, if I was still in the business I'd steal her! More

Everything was good honestly definitely recommend customer service was good thank u for fixing my truck customer service was good thank u for fixing my truck More

The service writer was polite and wrote up my truck quickly. After my truck was inspected, the sercive writer contacted me about needing a lightbulb replaced in order to pass the inspection. quickly. After my truck was inspected, the sercive writer contacted me about needing a lightbulb replaced in order to pass the inspection. More

Very good Angela is my new Service Writer and she was very good to work with very good to work with More

Very disappointed that I made an appointment and asked for a loaner vehicle via warranty work. When I arrived I was told that warranty work was not available that week??? Why? What is the point of having for a loaner vehicle via warranty work. When I arrived I was told that warranty work was not available that week??? Why? What is the point of having a warranty appointment. Waste of my time. More