Southern Chrysler Dodge Jeep Ram Greenbrier

Customer service could use a little work on friendliness. Attitude shown towards customer when told you need additional services that are declined wasn't impressive - I can change my own air filters and not Attitude shown towards customer when told you need additional services that are declined wasn't impressive - I can change my own air filters and not pay the overcharged fees. Service didn't change out my oil change sticker or reset my computer and yesterday I got a reminder on dashboard to change oil soon - I was already changed or was it - seriously makes me wonder now!!!! I shouldn't feel like I have to personally watch to see if they change the oil or for that matter were those really my air filters or just decoys they use to upcharge a service?!?! Not impressed with this visit at all More

Came in for oil change returned to Hispanic music blaring and a different rear tire and a different rear tire More

I realized the night before my inspection was due that I only had the following morning to accomplish the task. My customer service rep Paul was able to make it happen efficiently and timely. only had the following morning to accomplish the task. My customer service rep Paul was able to make it happen efficiently and timely. More

Service center could improve returning calls and answering phone. Work is excellent however. And they could pull car up when you pick it up. answering phone. Work is excellent however. And they could pull car up when you pick it up. More

Made appt for two issues and specifically described both. Was told to go to the wrong location when the appt was confirmed. Then was told they didn't have enough workers to look at both issues and I would ha Was told to go to the wrong location when the appt was confirmed. Then was told they didn't have enough workers to look at both issues and I would have to come back. Brake noise was dismissed as something all cars have despite there being a TSB for similar years. Had my vehicle most of the day and never called or texted when they were done, but they claimed they did. One issue (warranty work) was done well. More

Very polite ,knowledgeable friendly people. .let's you know when have a recall all in all very good service.. .let's you know when have a recall all in all very good service.. More

You guys where great customer service was excellent very helpful you guys are the best helpful you guys are the best More

Good for the on-site aspects. But bad experience with (telephone) communication. Difficult to get in touch by phone, ending up with voice mail. On earlier occasion I wanted to But bad experience with (telephone) communication. Difficult to get in touch by phone, ending up with voice mail. On earlier occasion I wanted to make an appointment, but despite serval voice mails left nobody called back, so I went elsewhere. This time setting up appointment worked, but then I couldn't get ahold of anybody to check if car was ready as planned, and only received feedback NEXT DAY after leaving additional messages (causing disruptions on my end) More

Ariel was very helpful and professional. I had my car’s oil changed in record time, and picked it back up within an hour and a half! Great job by all! I had my car’s oil changed in record time, and picked it back up within an hour and a half! Great job by all! More

Vehicle was in for warranty repair and sustained paint damage from service techs while being repaired damage from service techs while being repaired More