Southern Chrysler Dodge Jeep Ram Greenbrier

Professional and courteous during check in and also throughout maintenance being down on my vehicle throughout maintenance being down on my vehicle More

Staff is super friendly and helpful. We had an unplanned trip and got an oil change without an appointment and in less than 2 hours. We had an unplanned trip and got an oil change without an appointment and in less than 2 hours. More

I was able to get a last minute appointment and the service was quick and affordable service was quick and affordable More

The service went well however, when it was time to get my vehicle the service person gave the wrong person my vehicle paperwork and the customer asked me if my last name was Brock. I’m not use to this type o vehicle the service person gave the wrong person my vehicle paperwork and the customer asked me if my last name was Brock. I’m not use to this type of service from here. The service write up people are usually very aware of their customers. Outside of this issue everything else went well. More

Everything went perfectly fine. I am very happy. I love my new ram 1500. Woot woot I am very happy. I love my new ram 1500. Woot woot More

Every time I go in for service it lasts a minimum of 3 hours to get an oil change done. This last time I scheduled a week in advance (in person, because the service department is terrible at answering cal hours to get an oil change done. This last time I scheduled a week in advance (in person, because the service department is terrible at answering calls, or responding to voicemails) to get an oil change, tire rotation, and state inspection, THEY also wanted to get an appraisal done, which they scheduled 4 days in advance. I arrived and checked in at 8:15, 15 minutes before my appointment, they didn't get done with my car until 11:00. They still didn't do the appraisal which took them till 12:00 to finish. I finally got my keys in which I just left. Someone called me around 2:00 to remind me that I had an appraisal scheduled and they didn't see that I had showed up. It has been a month and I haven't heard what my appraisal was. I dread having to get service done at this location. But in order to keep their warranty, it's required. This was just one of several bad experiences at Southern Greenbrier. More

I bought a Wagoneer 2 months ago (Sabrina and Nelly, the sales manager were great) and needed to go back for a service a month after. Kyle made it happened just in time for us to go out of town. Kyle made sales manager were great) and needed to go back for a service a month after. Kyle made it happened just in time for us to go out of town. Kyle made sure I was taken cared of. The service was exceptional and I highly recommend this dealership. The honesty and the service were outstanding. More

Got me in quickly, performed services quickly, and were polite and helpful. I will continue to use these services. polite and helpful. I will continue to use these services. More

Chris B was excellent, gave the "just in case" expecting just in case not covered but it was and I was able to get inspection done also. just in case not covered but it was and I was able to get inspection done also. More

Staff was extremely friendly and informative in addition to knowledgeable. They were able to answer several questions without looking it up Which I tried to do via the Jeep user guide. to knowledgeable. They were able to answer several questions without looking it up Which I tried to do via the Jeep user guide. More