
Southern Chrysler Dodge Jeep Ram Greenbrier
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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It was easy finding the car that we wanted. Lee was awesome, and the manager was super nice. The play room kept my boys busy and the wife said they have good coffee. ⭐️⭐️⭐️⭐️⭐️ Lee was awesome, and the manager was super nice. The play room kept my boys busy and the wife said they have good coffee. ⭐️⭐️⭐️⭐️⭐️ More
Great experience with the team and glad we chose Southern! We are likely to work with Southern again. Southern! We are likely to work with Southern again. More
Paul and Jamie saved the day. Barbara didn’t enter my appointment for my state inspection. I knew she didn’t when I was there to make it; she was distracted uninterested, and no Barbara didn’t enter my appointment for my state inspection. I knew she didn’t when I was there to make it; she was distracted uninterested, and not helpful-clearly, not helpful since she didn’t do the one thing asked of her by her co worker who had already signed out for the day. If Paul and Jamie were who I always dealt with, I wouldn’t dread coming or calling there. But because of people like Barbara southern has a bad reputation. More
It has been almost 1 year since the purchase of the vehicle and the spare key fob issue has yet to be resolved. I brought it up at the first oil change and it was kicked down the road to the second vi vehicle and the spare key fob issue has yet to be resolved. I brought it up at the first oil change and it was kicked down the road to the second visit in May. In May the service representative said it would be ordered and would take 2 weeks to come in. After multiple weeks and several attempts to connect with someone, I spoke with the service department and was told that it still hadn’t arrived. I called this morning and no one picked up in the service department and the operator was unavailable as well. It gave me the option to leave a message, which I have done in the past and never received a response. The customer service is poor and after spending over 60k at your dealership, there are expectations that are not being met. Please have a representative contact me for resolution. More
Took my Ram in after it displayed multiple codes related to the transmission. It took them five weeks to diagnose and repair a failed TCM and valve body. Communication with the service advisor was sporadic to the transmission. It took them five weeks to diagnose and repair a failed TCM and valve body. Communication with the service advisor was sporadic at best. I rarely occurred unless I called. Never felt like I was getting the whole story. Continued decline in Ram dependability and Southern Jeep Chrysler's service department has made this the last Ram I will own. More
It was Clean. They were Polite, and respectful . They were a few minutes behind my scheduled appointment but that is something that's expected. They were Polite, and respectful . They were a few minutes behind my scheduled appointment but that is something that's expected. More