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Southern Chrysler Dodge Jeep Ram Greenbrier

Chesapeake, VA

4.4
3,569 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1414 S Military Hwy

Chesapeake, VA

23320

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Showing 3,569 reviews

August 09, 2023

The oil change was great and fast on my vehicle, I'll be back again. More

by KEVINBOOKER73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 09, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to see you back with us again!

August 09, 2023

Fast in and out. The service staff were friendly. The communication from start to finish was excellent! More

by wbyrdman63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 09, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to see you back with us again, William!

August 09, 2023

I called and text asking for someone to call me in reference to some issues I was having with my car right after my oil change . I still haven’t receive a call nor text and it’s going on 1 week so ple More

by tanyatupaz74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Aug 09, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for bringing this to our attention, Tanya. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

August 08, 2023

Excellent service. Had appointment set but ms Emilie was able to get me in for my oil change same. To me that is dedication and service. More

by ti_ti72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilie...
Aug 08, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 08, 2023

Dropped my truck off for a 10am appointment. Was called at 3 saying it was ready, when I showed up they hadn’t even started working on it. Ended up leaving at 5pm. The next morning all my oil ha More

by bodeen06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbra
Aug 08, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"bodeen06" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 07, 2023

They where very accommodating to me and went out of their way to shuttle me and my boys home even though it was after the regular shuttle times. I suggest that the shuttle times be added to all the SHAG serv More

by kevinreynol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Aug 08, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 04, 2023

Great people to work with was surprised they found ne a car at the right price More

by CT4250340
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moose from used cars
Aug 04, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you again for this positive feedback, Melvin!

August 04, 2023

My service advisor was helpful, knowledgeable, and kind. Thank you for the pointers and taking care of my car. I trust y’all. More

by avaejay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The whole service department
Aug 04, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

August 04, 2023

Service department was excellent all work was completed on time everyone was great especially Chris Blankenship More

by sylvester4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Blankenship
Aug 04, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to see you back with us again!

August 04, 2023

The service department completed service to my vehicle in a timely manor and provided great assistance with recommended maintenance. More

by kds071988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Aug 04, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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