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Southern Chrysler Dodge Jeep Ram Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.4
3,574 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1414 S Military Hwy

Chesapeake, VA

23320

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Showing 3,574 reviews

August 07, 2023

They where very accommodating to me and went out of their way to shuttle me and my boys home even though it was after the regular shuttle times. I suggest that the shuttle times be added to all the SHAG serv More

by kevinreynol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Aug 08, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 04, 2023

Great people to work with was surprised they found ne a car at the right price More

by CT4250340
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moose from used cars
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Aug 04, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you again for this positive feedback, Melvin!

August 04, 2023

My service advisor was helpful, knowledgeable, and kind. Thank you for the pointers and taking care of my car. I trust y’all. More

by avaejay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The whole service department
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Aug 04, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

August 04, 2023

Service department was excellent all work was completed on time everyone was great especially Chris Blankenship More

by sylvester4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Blankenship
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Aug 04, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to see you back with us again!

August 04, 2023

The service department completed service to my vehicle in a timely manor and provided great assistance with recommended maintenance. More

by kds071988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
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Aug 04, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 03, 2023

was definitely an easier time buying a car this time. no hassle. able to buy car wanted More

by MENAYLOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nerely Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 02, 2023

Service department took care of the issue with my truck and I am very satisfied with the work. More

by MARSHRW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department only
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Aug 02, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We always appreciate your continued loyalty and support!

August 02, 2023

From my Service Advisor (Paul) who is the best, to the service department personnel, they always do a great job!!! More

by timothy.p.smith5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAUL in service
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Aug 02, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 02, 2023

The lounge has a half-broken TV, smells like a public restroom, and the chairs are very uncomfortable. When I purchased my vehicle it was possible to request a loner if the service was going to take a co More

by Sterling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember. The pictures are not even up to date for the drop down menu.
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Aug 02, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"Sterling" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 01, 2023

I was unable to contact anyone via phone. In-person customer service wasn’t helpful. More

by webb_jamil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara
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Aug 01, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for bringing this to our attention, Jamil. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

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