Southern Chrysler Dodge Jeep Ram Greenbrier

I did not buy a car but did have my car serviced. The experience was horrible! Never again will go there! The service is really bad! The experience was horrible! Never again will go there! The service is really bad! More

The service department is great always, thanks to my service Rep Donna. However, the collision center is one that has a lot to be desired. They had my truck for over a month. Work for damage covered by service Rep Donna. However, the collision center is one that has a lot to be desired. They had my truck for over a month. Work for damage covered by insurance was to be done and work I personally wanted done and would pay for out of my own pocket to be done. Work done under the insurance was done within the month plus they had it, but nothing was done at all for the personal work. Which all of it together should have been only a week at the very most. When I let Craig Robinson know, who was handling all of it from day one, he told me "well you didn't pay for it". I specifically asked if a front end alignment would be done since it was front end damage from a small accident. I was told it would be since I specifically asked for it, which I know if you have an accident, especially front end then an alignment should be checked. No alignment was done or even checked. I had phone and text messages with Mike Owen since the beginning because of lack of communications from the collision center and never getting updates on my truck. Mike still hasn't responded to message since the day I picked up my truck and was very unsatisfied. Mike is an owner/partner and was kind enough to cover the rental due to their lack of skilled professionalism at the collision center, but to not respond to a customer that has had constant issues from the beginning that states they are worried about their safety because of the work done and not done, that is completely unacceptable and unprofessional. More

Great service. Fast and didn’t have to wait long. In and out on time. Fast and didn’t have to wait long. In and out on time. More

Ms. Knoll was super at her job. I highly applaud her assistance. Do her and the other service folks a favor and hire more help. assistance. Do her and the other service folks a favor and hire more help. More

nice employee, clean facility. made me feel welcome. transaction was easy. would visit again in the future. made me feel welcome. transaction was easy. would visit again in the future. More

I paid for my tires to be rotated and they were not. So I had to go back to my Service Advisor to report that to her. Then I had to wait longer for them to take my truck back in to rotate the tires. So I had to go back to my Service Advisor to report that to her. Then I had to wait longer for them to take my truck back in to rotate the tires. More

The dealerships service was excellent. I really appreciated all the help getting the vehicle ready to go. I would definitely buy another car from the dealership sometime down the road. I really appreciated all the help getting the vehicle ready to go. I would definitely buy another car from the dealership sometime down the road. More

I was helped promptly and done earlier than expected. I appreciate the courtesy there. Thank you-I will be there for my state inspection in August. I appreciate the courtesy there. Thank you-I will be there for my state inspection in August. More

It was a completely wasted trip as I was told My recall parts were in only to find out after 2 days they were not. parts were in only to find out after 2 days they were not. More

The dealership is always very accommodating for service for my car! The service rep, Christy, was very service oriented to my needs! for my car! The service rep, Christy, was very service oriented to my needs! More