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Southern Chrysler Dodge Jeep Ram Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.4
3,595 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1414 S Military Hwy

Chesapeake, VA

23320

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Showing 3,595 reviews

July 24, 2023

I paid for my tires to be rotated and they were not. So I had to go back to my Service Advisor to report that to her. Then I had to wait longer for them to take my truck back in to rotate the tires. More

by JW2012DODGERAM68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
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Jul 24, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"JW2012DODGERAM68" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 21, 2023

The dealerships service was excellent. I really appreciated all the help getting the vehicle ready to go. I would definitely buy another car from the dealership sometime down the road. More

by dave.brogan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bennie Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 20, 2023

I was helped promptly and done earlier than expected. I appreciate the courtesy there. Thank you-I will be there for my state inspection in August. More

by missytwin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Owens, Allison Humphries, Robert Plante
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Jul 20, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to have you back with us again!

July 20, 2023

It was a completely wasted trip as I was told My recall parts were in only to find out after 2 days they were not. More

by marnold103077
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Jul 20, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"marnold103077" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Jul 20, 2023 -

marnold103077 responded

Hello this is William Michael Arnold and the truck or a 2021 ram 2500. I have been to you facility several times on South military highway.

July 20, 2023

The dealership is always very accommodating for service for my car! The service rep, Christy, was very service oriented to my needs! More

by MDEPELTEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy, Jeff Owens
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Jul 20, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 19, 2023

They were so patient and helpful especially when Navy federal couldn’t locate the value of the car I was trying to finance. Literally had to read all the specs of the 2024 Jeep to the rep for the loan. F More

by jordanmoo89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nerely Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you again for this positive feedback, Jordan!

July 17, 2023

The salesman was very helpful and pleasant to work with. He was welling to spend time with me in detail on the car. The overall experience with the dealership was to long and exhausting. I paid cash for More

by kirkw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

July 16, 2023

I was early for my appointment and they got the vehicle right in. State Inspection and oil change was completed and I was out the door in less than an 1.5 hours. More

by Robert Phillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara McMaster (Service)
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Jul 17, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 16, 2023

Good team, polite and professional. Service department is the best. Graet with information on necessary or required suggestions of what's next to keep up the best performance for your v More

by SFCGOLDWING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C. Carrick
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Jul 17, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 15, 2023

I had to wait for 3 hours to get my car back, I had an appointment. More

by danasuf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"danasuf" does not correspond to a customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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