Back

Southern Chrysler Dodge Jeep Ram Greenbrier

Chesapeake, VA

4.4
3,559 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
Contact Dealership

1414 S Military Hwy

Chesapeake, VA

23320

Directions

By Type

Showing 3,559 reviews

January 20, 2023

I had a check engine light and was leaving on a trip in two days. I called them and they told me to come in. They took me immediately and were able to troubleshoot and resolve the issue. Quick and frien More

by DOWNS_LAWRENCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with repair dept, not sales, management or admin.
Jan 20, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to see you back again!

January 19, 2023

Went in for oil change and the service was done quickly. Service person was friendly and helpful. More

by WENDELLRCRUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
n/A
Jan 19, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to see you back again!

January 18, 2023

I’m always taken care of when Southern Jeep is servicing my Jeep. No hassle service staff is a pleasure to deal with. More

by TOXICBUBBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Cornell
Jan 18, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 18, 2023

I had an appointment for two recalls and an oil change. The staff was courteous and quick. I was actually shocked that they finished the job the same evening with such a late appointment time. More

by mpowrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am not sure of anyone's name
Jan 18, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 17, 2023

Very poor coordination with just getting a tire change and then being notified that it was ready. No notification More

by JUC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul
Jan 17, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 17, 2023

Great customer service from check-in to check-out. Always quick service as well. Thank you. More

by mindfulness83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nerely Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

January 17, 2023

I will only have my vehicles serviced at Southern Jeep. I am very picky about my vehicles and they have always provided the quality of service and repairs that I expect. More

by Lnelson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
Jan 17, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 17, 2023

Excellent Customer Service! !! We continue to return for each vehicle based on the customer experience and satisfaction! More

by PAMULA.POTEET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 16, 2023

I've always received impeccable customer service whether my issue was major or minor. The employees here are so courteous and helpful More

by mercer.chiquita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 16, 2023

I’m in love with my grand Cherokee 2121. Friendly and helpful staff. Thanks Southern dealership. More

by shei1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nerely Blanco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

...
163
...