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Southern Chrysler Dodge Jeep Ram Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.4
3,748 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1414 S Military Hwy

Chesapeake, VA

23320

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Showing 3,748 reviews

November 27, 2022

Very good. The staff there was more than accommodating. I love my vehicle. Wonderful experience. More

by freddie.williams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deshawn Showell
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Nov 28, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 25, 2022

The service was preformed as was explained upon arrival at the service center. It was very busy so the wait was expected. More

by msjparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmalie Knoll-excellent service coordinator. Tactful, friendly, knowledgable,firm, and a great representative for your dealership.,
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Nov 25, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 24, 2022

Very nice workers. I had a lot of help. I will always bring my truck to this location. More

by ivisondavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 24, 2022

Work is always done correctly. It the price that is very difficult to understand. Why does it cost over $700.00 to replace a transmission cable? More

by ccomer61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara in service dept.Kept me informed on what was being done on car.
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Nov 25, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your response and will be here for any needs you should have in the future.

November 23, 2022

Takes way too long when you have an appointment scheduled. If your appointment is for a scheduled time, by no means should it take 6 hours to have your vehicle looked at. More

by BRANDENWHEELER58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Nov 23, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you, Branden. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. 

November 23, 2022

1, the auto was in the shop go 25 days to get a head gasket replaced. Totally too long. 2, the auto has a slight shake wen stoped at a red light. 3, sometimes I smell antifreeze on when I’m drivin More

by BCIANFRANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara
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Nov 23, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com. We hope to hear back from you soon.

Nov 23, 2022 -

BCIANFRANI responded

BLASE CIANFRANI bcianfrani@verizon.net

November 23, 2022

This is 2nd time that service was not completed for what I paid for. Need more info call me!!! More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Cuellar
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com. We hope to hear back from you soon.

November 22, 2022

Friendly when you can get them on the phone, no one answers and had to leave voice mail. More

by MBOOZER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of above
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Nov 23, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com. We hope to hear back from you soon.

November 21, 2022

Extremely long wait that was over 2 hours for an express oil change. In addition, service rep called me for an oil system cleaning because car was 2000 miles over periodicity in actuality it was about 3000 More

by ltroyan
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emmalie Knoll
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Nov 22, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com. We hope to hear back from you soon.

Nov 23, 2022 -

ltroyan responded

Review provided as per dealer's request. Lauren Troyan 757-617-6679

November 20, 2022

Lack of communication waiting area needs to be updated and overhauled customer greeting area needs overhaul More

by cmdelio69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Humphries
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Nov 20, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com. We hope to hear back from you soon.

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