Southern Chrysler Dodge Jeep Ram Greenbrier

The service was completed in a timely manner. They even told me other services that my car needed. They even told me other services that my car needed. More

They got me in and out in a timely manner. My service Rep was very friendly and professional. My service Rep was very friendly and professional. More

You tried to charge me $3,000 for a catalytic converter and I took my car to neighborhood car repair center who did my converter one month before for $800 mad the symbol go away for free. and I took my car to neighborhood car repair center who did my converter one month before for $800 mad the symbol go away for free. More

Initial phone call and text of appointment time wonderful. All else failed after that. Took my information on trade in before seeing suv I had appointment to see . Car not on lot for my appointmen wonderful. All else failed after that. Took my information on trade in before seeing suv I had appointment to see . Car not on lot for my appointment, tried to sell us more expensive car. Took forever. First offer on my trade in a joke. No second key for vehicle I bought. Financing changed after first signing and promise by manager of payment below $450, now $466. Not impressed at all. More

In 30 years, I have not has as poor an experience as I have with this purchase process. From the sales crew going through my trade in during negotiations and using the old window sticker from the prior sa have with this purchase process. From the sales crew going through my trade in during negotiations and using the old window sticker from the prior sale in their leverage, to not locking in an interest rate until 5 days 'post sale', having to sign paperwork multiple times because financing was done incorrectly, the list is quite long. The customer experience manager actually filled out his own survey, rating himself a 10, and signed as the customer. This was a terrible comedy of a process from start to finish, and we will no longer be customers of this dealership after literally 15 years ($200k + in vehicles in the last 18 months). The ONLY reason I'm giving more than a single star for my sales person is his diligence in following up for other people's failings. More

I had a wonderful experience with Frank in the financing office and with Jorge who got me a sweet deal on a brand new Jeep! The rest of the team were very friendly and helpful and made car buying easy. office and with Jorge who got me a sweet deal on a brand new Jeep! The rest of the team were very friendly and helpful and made car buying easy. More

The team at this dealership are always professional and helpful. thank you Paul in service. helpful. thank you Paul in service. More

Our salesperson Justin Carr was fabulous. The whole process was very easy just wish that from sales person to F & I that you could be in and out within an hour once the vehicle has been sele The whole process was very easy just wish that from sales person to F & I that you could be in and out within an hour once the vehicle has been selected... especially for cash buyers. Everyone made us feel welcome and I would refer our salesman to anyone who needed a new vehicle. More

No communication was told my truck would be ready within two hours went there for a simple oil change I had to physically come to the dealership around 2 o’clock and I was told my truck would be ready by 1 two hours went there for a simple oil change I had to physically come to the dealership around 2 o’clock and I was told my truck would be ready by 11 1130 no phone call no nothing complete run around when calling the dealership More

Zero communication with service advisor. Never returned calls or called when he said he would. Oil drain plug blew out in the way home from service. Overall horrible experience. Worst I have Never returned calls or called when he said he would. Oil drain plug blew out in the way home from service. Overall horrible experience. Worst I have ever had. No envelopes for early bird drop off. Had to make my own. The tech at least ran all of the needed tests to make sure the truck was ok. He was good. More