Southern Chrysler Dodge Jeep Ram Greenbrier

I can always count on them for excellent service and honest assessments. The timeliness is also appreciated! There was a slight miscommunication with my TPS warning not being serviced as requested. honest assessments. The timeliness is also appreciated! There was a slight miscommunication with my TPS warning not being serviced as requested. More

The service was professional and timely. The staff was welcoming and they communicated about the status of my Jeep! Thank you Southern The staff was welcoming and they communicated about the status of my Jeep! Thank you Southern More

I took my truck in for a warranty recall for three items. They kept my truck for five working days and only did a computer upgrade which messed up the horn. I figured I’d wait for my mileage warranty to exp They kept my truck for five working days and only did a computer upgrade which messed up the horn. I figured I’d wait for my mileage warranty to expire so I can come back as a paying customer and get better service. I’m a maintenance contractor that uses the truck to work at night. I lost $7500 in those five working days. I am very interested in getting another vehicle another truck for my business and a car for my daughter but I am a little shy about going back. More

Danial was great however what I was told would take 45 minutes max turned into 3 and a half hours. This was not the fault of Danial but the technician. Last time my tire was going flat and I do not think minutes max turned into 3 and a half hours. This was not the fault of Danial but the technician. Last time my tire was going flat and I do not think it was addressed. More

xxxx good service from Andre Irving. Will definitely be coming back in the future. Good looks bro Will definitely be coming back in the future. Good looks bro More

Need to get more diesel mechanics to work on the grand Cherokee diesel vehicle. Dealerships need to contact the manufacturers to place light bulbs and batteries in a more central location for the averag Cherokee diesel vehicle. Dealerships need to contact the manufacturers to place light bulbs and batteries in a more central location for the average person to change. This is the only reason why they got a 3 but other than that the service was outstanding. More

There are no words l can use to describe the work this team has done for me and their clients, but Excellence.. team has done for me and their clients, but Excellence.. More

The service agents are no good and should be replaced. Also more mechanics are needed. Also more mechanics are needed. More

Frankie was absolutely awesome and very accommodating! I’m in the military and he made me feel very appreciated! Thank you! I’m in the military and he made me feel very appreciated! Thank you! More

Buyer beware! Their on-line advertised price on a pre owned truck I made an offer on did not disclose any “additional fees” until after I received the proposed wri Their on-line advertised price on a pre owned truck I made an offer on did not disclose any “additional fees” until after I received the proposed written invoice from them. These fees included: market price adjustment, anti theft device(s), protective interior/exterior application, and some other miscellaneous fee that totaled over $4300! And that didn’t even include traditional closing cost such as registration, tax, tags and of course their DOC fee. I was not a happy camper to say the least! Here’s my beef… Charge whatever prices for extras you want, just disclose them up front once a serious dialog is invoked with the salesperson or management. It’s as simple as that. I was a 4.5 hour drive away, had I made the trip only to find these non-disclosed items were in addition to the listed price, we’ll let’s just say the conversation would not have been very pleasant. In closing, I did have a couple of respectful email communications with the sales manager. She understood my frustration and was appreciative of the feedback. She thought the salesman had informed me about the fees prior to receiving an invoice but I pointed out his emailed explanation actually occurred shortly after that fact. Timeliness is important! In the end, I bought my truck from a dealership in Raleigh that had none of the aforementioned fees. Price was as advertised and closing cost were normal. That’s the way it should be. More