Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Chrysler Dodge Jeep Ram Greenbrier
Chesapeake, VA
3,727 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,727 reviews
Verified Customer
July 05, 2022
Customer service and support at all levels and departments is impeccable. Everyone is so friendly and all employees greet you and offer help. departments is impeccable. Everyone is so friendly and all employees greet you and offer help. More
by epjrvbva22
July 05, 2022
Coolant leak was fixed quickly. Monica kept me in loop every thing seems to be fixed now. Monica kept me in loop every thing seems to be fixed now. More
by RMV
Employees Worked With
July 04, 2022
Quality was great but timeliness was not. Several occasions we were told the Jeep would be done this week and it was not. I understand delays but be honest with the assessment. Several occasions we were told the Jeep would be done this week and it was not. I understand delays but be honest with the assessment. More
by joshnrobinlundy
Employees Worked With
Not sure who we worked with
July 03, 2022
Martin was an excellent guy to work with. Joe Cuellar put us in his hands and he took care of us. We left with the car of our dreams. Joe Cuellar put us in his hands and he took care of us. We left with the car of our dreams. More
by tracie1997
July 02, 2022
Made an appointment online, only for my wife to be told when she brought it by that it was first-come, first-serve, and that she was just fortunate that they had room for the van at that time. Then I recei when she brought it by that it was first-come, first-serve, and that she was just fortunate that they had room for the van at that time. Then I received a text when it was done, and my wife who was waiting in the wait area had no idea it was ready until I told her. She then found it very difficult to get a hold of someone to tell her where the van was. When she asked one of the employees where the van was, and that she didn't know where it was, she was asked sarcastically, "Did you lose it?" It took a considerable amount of time to for her to get the van and leave. More
by ALMASYCR
Employees Worked With
Does not recall exactly who she spoke to
June 29, 2022
Communication leaves much to be desired. Work was done professionally but communication to me was not good and I called multiple times to ascertain progress and even with appointment it took Work was done professionally but communication to me was not good and I called multiple times to ascertain progress and even with appointment it took 2 days for relatively simple repairs. More
by LS23701
Employees Worked With
Not sure names of individuals in service department Barbara was my main contact. She was as helpful as she could be
June 29, 2022
Everyone at Southern Chrysler Jeep - Greenbrier was great. Trevor helped us with ordering our new truck and kept us updated the whole time. Kyle, Justyn, and Heather were all also great. Would highl great. Trevor helped us with ordering our new truck and kept us updated the whole time. Kyle, Justyn, and Heather were all also great. Would highly recommend! More
by niccnak
Employees Worked With
Kyle McKenzie
