Southern Chrysler Dodge Jeep Ram Greenbrier

Dealer ship was very helpful and informative. Very knowledgeable and excellent customer service. Highly recommended. Very knowledgeable and excellent customer service. Highly recommended. More

It's always great here. Quick and easy. Car is always the shape I left it, which is nice for someone my size. Im 6'5", so it's nice to not have to adjust my seat and mirrors Quick and easy. Car is always the shape I left it, which is nice for someone my size. Im 6'5", so it's nice to not have to adjust my seat and mirrors after service. Ive even had my radio station changed at some places, which is annoying, but not here! Once it has been done correctly a few times, you have confidence it's going to be done correctly every time, and that's nice, too. I miss my old service writer, but the new one was friendly, too! More

Called for appt. Very easy to get scheduled. Was told work would take an hour. Oil change & state inspection. At drop off told 1 hr & 15 min to 90 min. No upda Very easy to get scheduled. Was told work would take an hour. Oil change & state inspection. At drop off told 1 hr & 15 min to 90 min. No updates throughout the wait time. Actually took 1 hr 45 min. Provide updates while waiting. More

Everything was going great until it was time to start signing all of the documents. Bennie Tate was great. Chet Reddrick was great. Frank Stacier was great. Justyn Makley was great. All were professi signing all of the documents. Bennie Tate was great. Chet Reddrick was great. Frank Stacier was great. Justyn Makley was great. All were professional and pleasant even if brief interaction. However, when I met with Sherard Bethea... it was great initially. Then, after I denied adding extended coverage/warranty, his demeanor shifted. He was no longer friendly, no longer made eye contact, and an awkward/uncomfortable silence ensued the remainder of the time while signing documents. I must admit I was in a rush to leave the dealership and missed financial discrepancy that I now regret... probably cost me $2,000. I was not told of a "Covid Cleaning Fee" and it was not discussed the entire purchase. I only noticed it after I got home because the cost of the vehicle was $2,000 higher than what we initially agreed. More

Joe was a great sales rep. 2nd time he has helped us purchase a new vehicle. 2nd time he has helped us purchase a new vehicle. More

Very poor communication between customer and service contacts. Phone calls never returned, etc. Work was swift however contacts. Phone calls never returned, etc. Work was swift however More

I have been working with my service advisor Paul for 8 years now.. He is a pro and always takes care of me and my car!!!Gives great advice and always keeps in mind my budget!! years now.. He is a pro and always takes care of me and my car!!!Gives great advice and always keeps in mind my budget!! More

Every thing was perfect. I got the most for my trade, the vehicle was perfect. They went over everything and showed me every option in it. We could not been happier. I got the most for my trade, the vehicle was perfect. They went over everything and showed me every option in it. We could not been happier. More

The Service department did not get to my vehicle until I called to check on it which was almost closing time! called to check on it which was almost closing time! More

EXCELLENT CUSTOMER SERVICE WITH CAREFUL CONSIDERATION OF YOUR VEHICLE. HELPFUL AND ATTENTIVE STAFF. WAITING ROOM IS SPACIOUS WITH COFFEE, REST ROOM, AND CABLE TV. YOUR VEHICLE. HELPFUL AND ATTENTIVE STAFF. WAITING ROOM IS SPACIOUS WITH COFFEE, REST ROOM, AND CABLE TV. More