Southern Chrysler Dodge Jeep Ram Greenbrier

Got in and out quickly. Jeep was taken care of. I paid and left. Done and left. Done More

Appointment was hassle-free and everything was professionally handled, from making the appointment, servicing my vehicle, to returning my vehicle when promised. professionally handled, from making the appointment, servicing my vehicle, to returning my vehicle when promised. More

Had an early appointment but still had to wait 5 hours . Vehicle was given back to us hood wasn’t closed . And none of the issues was addressed. We was told on the paperwork to bring the vehicle back , but Vehicle was given back to us hood wasn’t closed . And none of the issues was addressed. We was told on the paperwork to bring the vehicle back , but no appointment was made . We was told that we would get a call about the issues and that the proper technician wasn’t there and to expect a call the following Monday . We called left messages no one called back . Our vehicle had more issues after we left than when we brought it in . More

Just OK, no inspection report anymore, don’t getting feeling they care about you. The service advisor didn’t even my name right after I spelled it for. Service dept.has really gotten bad. Basically go feeling they care about you. The service advisor didn’t even my name right after I spelled it for. Service dept.has really gotten bad. Basically go there for the free oil change and state inspections. In fact they didn’t even do a good job on the last inspection. Told me I needed a light bulb (that is barely visible when it is on-$40), new wipers -$45, the headlights treated (too cloudy, which I agreed with), and a new muffler ($1500). Took this vehicle to another service dealer one month after the inspection for something else and ask them to check the struts because it made clanking noise when we went over speed bump. Service called and said the struts were fine but the tie rod ends were like rattles. I would expect that Southern would have caught this during the state inspection as this is a bigger safety issue than anything they said it needed! We have purchased our last three vehicles from Southern and are potentially in the market for a new vehicle, but I doubt we will purchase it from Southern due to their service department becoming so poor. More

Service was quick…but couldn’t sit in lounge. Too many people coughing and not wear masks. people coughing and not wear masks. More

Took my Jeep in the express lane for regular oil change. Greeted by friendly advisor and given a estimated time of completion. The Jeep was completed before the time given and the service was great. thank Greeted by friendly advisor and given a estimated time of completion. The Jeep was completed before the time given and the service was great. thanks for great service and professionalism with your group. More

Pleased, Southern backed their promise with free oil changes for life and state inspections yearly. . changes for life and state inspections yearly. . More

Very friendly and although the problem was not fixed, I have confidence that it will get resolved on my next appointment have confidence that it will get resolved on my next appointment More

I spoke to Mr. Russell regarding a problem with my Challenger, while picking my my Ram 1500. He promised to research and contact me the following day. He did, and scheduled a service appointment for t Challenger, while picking my my Ram 1500. He promised to research and contact me the following day. He did, and scheduled a service appointment for the following week. I can’t say enough about Mr. Russell! An outstanding employee and Service Adviser. His customer service went a long way in restoring my faith in the Dodge Brand. More

Our salesperson was very helpful and helped us navigate financing options as well as a vehicle issue. The company went over and above for my daughter and I. I will definitely buy from them again! financing options as well as a vehicle issue. The company went over and above for my daughter and I. I will definitely buy from them again! More