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Southern Chrysler Dodge Jeep Ram Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.4
3,619 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1414 S Military Hwy

Chesapeake, VA

23320

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Showing 3,619 reviews

December 22, 2021

Ever since being taken over by Southern, in my opinion, the customer service of the service department has fallen dramatically. More

by AMF
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
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Dec 22, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your feedback. In order for our team to be able to reach you successfully, please include your name, contact information, and nature of any concerns to social@drivingsouthern.com. Hope to hear back from you soon.

December 22, 2021

They got me in the ride I wanted an was able to help me get a good deal. Everything went very well. Trevor Allie an Makenzie were great More

by navypr06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor, Allie, makenzie
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Dec 22, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

December 22, 2021

I had an appointment to test drive a challenger and when i came in he was busy. So i was put with another gentleman that helped me get the car i wanted. He was very helpful and friendly. More

by vickysuewells
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Markel Bell, Mikail Vinson, Chet Reddrick
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Dec 23, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 21, 2021

Staff was professional and helpful. Completed the required work in a timely manner. And to my satisfaction. More

by SANDRANORMAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara
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Dec 21, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

December 21, 2021

The people here were really kind and helped me with my recall services. I’m glad they could take care of my car even when I came in a day earlier than my appointment. More

by erianabailey99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Houchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrone Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrem Huger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nerely Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Cornell, Andrey Gvozdevskiy, Markel Bell, Stacy Gregg
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Dec 21, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

December 21, 2021

Inviting, friendly, ready to help… considerate, helpful. Fast.. really fast and on point and Convenient More

by mideastcoast06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Houchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrem Huger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nerely Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle McKenzie, Robert Plante, John Shepherd, Mikail Vinson, Reggie Wilkins, Chet Reddrick
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Dec 21, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 21, 2021

This oil change experience was very quick! Keep it up and I'll continue to patronize. More

by MGRANT16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quick service rep.
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Dec 21, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

December 21, 2021

Not sure now. Brought car in for a state safety inspection, they found a "cracked exhaust head bolt. Failed inspection. Repair was about $1000.00. Nevere showed me broken parts nor did they offe More

by DougfromMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know names
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Dec 21, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your contribution, Doug. We will be happy to have you coordinate with our team regarding this matter. In order for them to get in touch with you successfully, please include your name, contact information, and nature of any concerns to social@drivingsouthern.com and we will be happy to discuss. Hope to hear back from you soon.

Dec 23, 2021 -

DougfromMI responded

Doug Frydenlund bobwhite_se196@hotmail.com (757) 513-2522

December 20, 2021

Great service and to the point. Offered their services and moved on. Was able to order a vehicle on my lunch break. Great follow up, but not overboard. Kevin Jones made it a pretty pleasant experience More

by Gbugmir100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 20, 2021

Came in for express service work on my vehicle and I was in and out in no time. More

by beachgal721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel - Express Service
Report | Print
Dec 20, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

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