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Southern Chrysler Dodge Jeep Ram Greenbrier

Chesapeake, VA

4.4
3,617 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1414 S Military Hwy

Chesapeake, VA

23320

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Showing 3,617 reviews

December 15, 2021

Great service. Friendly employees. Speedy checkout. Great communication. Clean area. Welcoming space. Thank you very much More

by RICHARDANTILLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica at service
Dec 16, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 14, 2021

Outstanding customer service, I called the service department, they told me they could handle the issue the same day. I dropped the vehicle and two hours later it was completed. More

by pafox9019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager.
Dec 14, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 14, 2021

Yes it was an opportunity to come to the dealership to get my oil changed the representative was very professional I would come back to have oil change in any other things I need to do with my vehicle More

by oslegends
Recommend Dealer
Yes
Employees Worked With
Oil department team
Dec 14, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

December 13, 2021

You left my oil cap off of the top, and oil splashed everywhere and made my car smell like oil and burn oil into my cabin. Terrible service, never going back despite the free oil changes. More

by VINCEINDIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No one
Dec 13, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to provide us with feedback from your recent experience, Vince. We do apologize for any inconvenience that you may have encountered as a result of your vehicle's service. We have included your information and feedback to the team for review; they will be contacting you directly to ensure that you are completely satisfied. Thank you again.

December 13, 2021

I was not fully satisfied with the customer service. This was a simple oil change but when I was getting ready to pay, I noticed that they had put 6 quartz of oil in my car instead of the 5 (like it normally More

by pdbat14street
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember their names
Dec 13, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your feedback. We do apologize if your experience did not match your expectations but we can help turn that around. We have forwarded your feedback to the team for review but in order for them to be able to get in touch with you, please include your name, contact information, and nature of any concerns to social@drivingsouthern.com. Hope to hear back from you soon.

December 13, 2021

Great customer service & very friendly! The staff is very accommodating. We will be back soon! More

by LESLIEEAGLES1124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service folks
Dec 13, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

December 13, 2021

My visit was very good,and the service also thank you all for it excellent work. More

by AJOMSON.MARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Owens, Allison Humphries
Dec 13, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

December 13, 2021

Greenbrier Chrysler has always been a positive and professional entity for servicing all the cars we bring for service. The staff is very professional and courteous. More

by JECBROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryl Cornell
Dec 13, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 12, 2021

They offer lifetime free oil changes! I was in and out quickly, and surrounded by friendly, helpful staff members. Thankful I stumbled across this dealership. More

by jwillman87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrem Huger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 12, 2021

Was always kept in formed with on the status of the vehicle, with no surprises on the bill. Plenty of room in the waiting area for up to 15 people. Only recommendation would be is to have an addition More

by NELSONJJ68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle McKenzie
Dec 13, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

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