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Southern Chrysler Dodge Jeep Ram Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.4
3,611 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1414 S Military Hwy

Chesapeake, VA

23320

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Showing 3,611 reviews

November 21, 2021

Heather was beyond helpful, the wait wasn’t out of hand but overall I had a positive experience. More

by r.lovetwp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
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Nov 23, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

November 20, 2021

My car was in the shop for 2wks, got it back, had to take back immediately, kept it for a month and its still needs to go back. Not satisfied. More

by JCCOOPER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
SERVICE
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Nov 20, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for alerting us to your service issue. We are very sorry to hear that you have unresolved service issues but we are here to help you with that. We have already forwarded you feedback to our executive team for an immediate resolution. In order to ensure that you are properly contacted, please include your name, contact information and nature of any issues to social@drivingsouthern.com and we will be happy to have you speak with our team to take care of any issues. Hope to hear from you soon.

November 20, 2021

Great service and courtesy from the service writer Daniel Russell. Thanks for the great service!!🙂 More

by rjonzjr45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Russell
Report | Print
Nov 18, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 19, 2021

Thank you for all your awesome service and the things you do to get your customers taken care of. More

by arthurbaileyjr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Nov 19, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 19, 2021

Had an appointment for a recall they knew about and why I coming. When I got there part was not in stock. Still have not heard from them that part was in. This was two weeks ago. More

by donnaodom13
Recommend Dealer
No
Employees Worked With
Service dept
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Nov 19, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for bringing this to our attention. We are very sorry to hear that you have been unable to get information from us on when we can get your vehicle in for service but we are here to help. We have forwarded your information to our executive team for review. If you can include your name, contact information, and nature of any concerns to social@drivingsouthern.com, we will be happy to speak with you further. Hope to hear from you soon.

November 19, 2021

The service center at Greenbrier Dodge dermatology both troubleshooting a difficult intermittent fault on admittedly a very old vehicle. Their professionalism and attention to detail was much appreciated. More

by john.dreadpirate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Nov 19, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

Nov 19, 2021 -

john.dreadpirate responded

Yup, sorry about "dermatology both", text-to-speech strikes again. I believe I meant to say, "did a marvelous job".

November 18, 2021

Lojack and associated maintenance programs DO NOT WORK on my Lexus since I've owned the car (3 months) and I have taken my concerns to them multiple times. They don't appear to know how to fix this - even r More

by CRANECASTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle McKenzie
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Nov 18, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for bringing this matter to our attention. We are very sorry to hear that you have been unable to benefit from your maintenance program but we are here to help you. We have already forwarded your feedback to our executive team for review and immediate correction. If you can please include your name, contact information, and nature of any concerns to social@drivingsouthern.com, we will be happy to discuss with you further. Hope to hear back from you soon.

November 18, 2021

Enjoyed the experience of buying with such professional sellers. Would recommend this dealer to anyone More

by burnellms
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Markel Bell
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Nov 18, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

November 18, 2021

Emily is a wonderful service writer and handled to problem quickly and efficiently. I enjoyed dealing with her! More

by SHULSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily
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Nov 18, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 18, 2021

Excellent service. Professional service advisers. Friendly staff. Clean facilities. Express lane service is efficient and thorough. More

by MITCHELL.GERALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Menekee
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Nov 19, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

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