Southern Chrysler Dodge Jeep Ram Greenbrier

Great service and to the point. Offered their services and moved on. Was able to order a vehicle on my lunch break. Great follow up, but not overboard. Kevin Jones made it a pretty pleasant experience and moved on. Was able to order a vehicle on my lunch break. Great follow up, but not overboard. Kevin Jones made it a pretty pleasant experience versus the other dealers in the area that made buying a car from them almost impossible! I mean that too. More

Great and diligent service. I always leave satisfied and they work very hard to keep me as a customer pleased. In many cases going above and beyond expectations. they work very hard to keep me as a customer pleased. In many cases going above and beyond expectations. More

I've purchased a couple vehicles from Kevin and find him more than willing to work with me. Kevin is very pleasant and will go out of his way to assist in the purchase of a vehicle. I would recommend him to more than willing to work with me. Kevin is very pleasant and will go out of his way to assist in the purchase of a vehicle. I would recommend him to anyone I know that is interested in purchasing a vehicle. More

Each and every staff member was excellent and went above and beyond expectations. I unfortunately had a few issues with my purchase (no fault of staff) but they were handled with professionalism and in a ve and beyond expectations. I unfortunately had a few issues with my purchase (no fault of staff) but they were handled with professionalism and in a very timely manner! Would highly recommend to others. More

I was unhappy I had to bring my vehicle back 4 time , , I had to pay the warranty deductible twice when the issue should have been fix. Also the amount of Money spent for a rental because of having to keep had to pay the warranty deductible twice when the issue should have been fix. Also the amount of Money spent for a rental because of having to keep bringing my jeep back. Never had issues before but this was the worst . More

My experience would have been TERRIBLE, but Jack in the service department saved the day. He should be moved up to the ladder. The department manager never reached back to me, and the other service tech na service department saved the day. He should be moved up to the ladder. The department manager never reached back to me, and the other service tech named David or Daniel provided horrible customer service. My 2020 Ram 1500 broke down with 30K miles and I had to get it towed to the dealer. This is after I already called the dealership in advance and they said to bring it. David/Daniel called later and told me they wouldn’t even be able to LOOK at my truck to see what’s wrong for a few WEEKS. Then he wouldn’t even help coordinate with another dealership or anything, when I was told by their employee to bring my truck for service in Greenbrier. So I reached out to management twice and left a voicemail, no response. Then I decided to go to the dealership myself and that’s when I spoke with Jack. He was shocked with how my case was handled, and he said my truck wasn’t even in the system. But my keys were just sitting on the other employees desk. So Jack took my case. He called me the next day and said my truck was ready to go, it was a broken valve spring rod and his technician got a new one installed. Jack and his crew are the ONLY reason for this 5-Star rating. I did not expect nor demand my truck to be fixed within a day, but I did expect to be treated with some respect and common courtesy. Jack did all the above, and he’s a great person. More

We had a great experience at Southern. The staff was very courteous and willing to help us with the leasing process. Especially Martin. very courteous and willing to help us with the leasing process. Especially Martin. More

I am a return customer. I have purchased three trucks here and I would recommend them anyone both experiences were outstanding. here and I would recommend them anyone both experiences were outstanding. More

As always, the service was great and done quickly, Friendly service staff makes it easier to deal with car problems. Friendly service staff makes it easier to deal with car problems. More

I take a lot of my fleet vehicles here, they take very good care of them. good care of them. More