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Southern Chrysler Dodge Jeep Ram Greenbrier

Chesapeake, VA

4.4
3,747 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1414 S Military Hwy

Chesapeake, VA

23320

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Showing 3,747 reviews

December 01, 2021

There was a loss of communication and the cashier was a total xxxxx she needs to be reduced to cleaning and not waiting on customers or answering phones. More

by ACHOLT4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samanthia
Dec 01, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for bringing this to our attention. We do apologize if your expectations did not match your experience but we can certainly help turn around your experience into a more positive one. We have included your feedback to our team for review; as they will be attempting to contact you to obtain additional information for your situation, please include your name, contact information, and nature of any concerns to social@drivingsouthern.com and we will be happy to discuss. Hope to hear back from you soon.

December 01, 2021

Kevin was very knowledgeable and was available before and after the sale to answer questions. Would definitely buy from him/Southern again! More

by gmblock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Stacier
Dec 01, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

November 30, 2021

The people at southern at Greenbriar are amazing !!!! The service manager Keith goes above and beyond to keep the customers satisfied and the mechanics and service writers are grade A as well. I wouldn’t tak More

by vbgreekpilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Humphries
Dec 01, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 30, 2021

Heather in the express lane was awesome,was kind and very understanding and helped every way she could and did just that More

by LENMANACE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather in express
Dec 01, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 30, 2021

Only problem was customer write up. Calling customer name only one time and hard to understand. Waited extra twenty minutes because did not understand my name when called. Finally went to service write up, a More

by MWANDERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young man in customer write up. New, can’t remember his name.
Nov 30, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your 4-star response! We will be here for any needs you should have in the future. Have a wonderful day!

November 30, 2021

Monica was very professional, courteous and efficient. She also followed up with me in a timely manner and kept me abreast with my service needs. More

by GENANORMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica
Dec 01, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 30, 2021

Their service lounge was clean They are always very Their service lounge was clean They are always very friendly and professional. I have recommended them to family and friends. More

by TENNAC71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Nov 30, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 30, 2021

This was the bast and fasts service I have ever had. All the staff were polite, courteous, and extremely accommodating! More

by RCHASE0515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Entire service department
Nov 30, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 30, 2021

Staff was kind courteous and prompt service was completed in a timely manner no complaints concerning service More

by russell.ellis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Nov 30, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 30, 2021

Called three times before I was able to set up an appointment to bring my car in. The first two times I called, I left messages that were never returned. The service on my car was first rate. Everyt More

by Jon S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Nov 30, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your 5-star response! We will be here for any needs you should have in the future. Have a wonderful day!

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