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Southern Chrysler Dodge Jeep Ram Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.4
3,749 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1414 S Military Hwy

Chesapeake, VA

23320

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Showing 3,749 reviews

November 22, 2021

Had a good visit. Everything was good and speedy. Had no wait and Heather was very welcoming when I got there. More

by JONATHAN.PEEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryl Cornell, Jeff Owens, Allison Humphries
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Nov 23, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 22, 2021

The service was quicker than time estimated and the staff was friendly and helpful. Waiting room was inviting and clean. Thank you so much! More

by PEVASQUEZ1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Menefee
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Nov 23, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 22, 2021

From the reception process to the communication to the delivery upon completion of repairs, entry thing went well. More

by ROBVABEACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica
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Nov 23, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 22, 2021

They were very good at up dated me on what the problem was with the air ride More

by sharmelwilson72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Owens
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Nov 22, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 22, 2021

Always great service, my vehicle is done when it was promised and everyone is very professional More

by mommyblueeyes23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Spears
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Nov 23, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 22, 2021

I've gone in TWICE for a squealing window. Instead of ordering the piece to fix the squeal, knowing that I was coming back a second time, I left with the problem, having to go back a 3rd time. I live 52 More

by sy.wal.ker85
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Monica
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Nov 22, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for bringing this to our attention. We are very sorry to hear that your vehicle has had ongoing service issues recently and we do apologize for any inconvenience that has been caused by our technicians. We would like to work with you until you are completely satisfied. We have forwarded your information to our executive team for review. To ensure that you are properly contacted, please include your name, contact information, and nature of any concerns to social@drivingsouthern.com and we will speak with you soon. Hope to hear from you soon.

November 21, 2021

Very good Custumer service! They help the much that they could ! Good truck thank you . More

by oagavarrete2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Houchins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Pollock
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Nov 23, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your 4-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 21, 2021

Heather was beyond helpful, the wait wasn’t out of hand but overall I had a positive experience. More

by r.lovetwp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Report | Print
Nov 23, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

November 21, 2021

This was my first service since purchasing my Jeep in July. Came in for an oil change and they suggested I get a tire rotation. Got home and noticed all the tires were not fully inflated. A couple days l More

by ndm12285
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
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Nov 23, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for bringing this to our attention. We are very sorry to hear that you were not satisfied with our services during your recent visit. We would like the opportunity to work with you to turn around your experience into a more positive one. We have already forwarded your feedback to our team for review and correction. To ensure we are able to get in contact with you, please include your name, contact information, and nature of any concerns to social@drivingsouthern.com and we will be happy to reach out to you directly. Hope to hear from you soon.

November 20, 2021

My car was in the shop for 2wks, got it back, had to take back immediately, kept it for a month and its still needs to go back. Not satisfied. More

by JCCOOPER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
SERVICE
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Nov 20, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for alerting us to your service issue. We are very sorry to hear that you have unresolved service issues but we are here to help you with that. We have already forwarded you feedback to our executive team for an immediate resolution. In order to ensure that you are properly contacted, please include your name, contact information and nature of any issues to social@drivingsouthern.com and we will be happy to have you speak with our team to take care of any issues. Hope to hear from you soon.

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