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Southern Chrysler Dodge Jeep Ram Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.4
3,750 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1414 S Military Hwy

Chesapeake, VA

23320

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Showing 3,750 reviews

October 28, 2021

I went in for my routine oil change. My service advisor had me in and out in less than 40 min. I really appreciated it being I had just left work. More

by shatonia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Oct 28, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

October 28, 2021

All in all very friendly staff. Worked with me to make this buy a success. More

by MDAVIDSON14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikail Vinson
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Oct 28, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

October 28, 2021

Barbra and the technician that worked on my vehicle were relentless in running my issues to ground and getting them resolved, I appreciate their professionalism and dedication to their job as well as qualit More

by KNIGHTTREAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbra in service department.
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Oct 28, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

October 28, 2021

Joey was awesome! I had some issues with the jeep I recently bought and he was able to get me in and out. He kept me updated throughout the service. Hopefully there won’t be anymore problems, but if so More

by xsweetheart07x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Spears
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Oct 28, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

October 27, 2021

Took a week for diagnostics that resulted in not being able to duplicate the problem. When the technician tried to bring my car to me it wouldn’t start and experienced the exact problem that couldn’t be d More

by Steve and Sheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas
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Oct 27, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to provide us with feedback. We do apologize if you feel you did not receive the top-level customer service that you deserve. As we always strive for 100% customer satisfaction with everyone, we would like to continue work with you on any ongoing concerns that you have. Please feel free to include your name, contact details and nature of any concerns to social@drivingsouthern.com and we will have a team member speak with you directly. Hope to hear from you soon.

Oct 27, 2021 -

Steve and Sheryl responded

I have no on going issues as I will never use Southern again and I have had my car repaired satisfactorily by a business who values customer service and ensures timely repairs and communication. If you would like to contact me for any further details feel free. Steve Tisdale, 757 256 3471

October 27, 2021

Overall good experience. Friendly and quick. 0 0 0 0 0 0 0 0 0 More

by DCJIMERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Chapman
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Oct 27, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

October 27, 2021

Love my truck and the service I receive!! Your team is amazing, thanks for what you do. More

by GEORGEBVOGT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

October 27, 2021

After a $1200 repair check engine light returned and jeep rough start and idle. I have been an 11 year customer and worst service of vehicle. More

by kcfamx5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lovell
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Oct 28, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to provide us with feedback. We do apologize that you have been encountering service issues with your vehicle but we are here to help. Please include your name, contact information, and area of concern to social@drivingsouthern.com and we will have a qualified representative speak with you directly to address any issues or concerns. Hope to hear from you soon.

October 27, 2021

Omg from the time I first talked to Joe Anthony ! He was amazing truly an honest man ! Ordered my Jeep I was impatient as all woman are ! But he kept me informed from beginning to end and when my Jeep final More

by TBOWERS2008
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather ??, Jeff Owens
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Oct 28, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

October 27, 2021

Always supportive and very well informed and interested in whatever my issue is. Look forward to taking my vehicle in for maintainance or repair. More

by jeany1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul in service is the very best
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Oct 27, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

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