Southern Chrysler Dodge Jeep Ram Greenbrier

Paul went way beyond any service advisor and helped me with my Jeep needs prior to an immediate deployment. I would highly recommend him and this dealership for any and all your Jeep needs, especially if with my Jeep needs prior to an immediate deployment. I would highly recommend him and this dealership for any and all your Jeep needs, especially if you’re military! More

I used to hate taking my van in for oil/filter because agent would find numerous expensive suggestions. I don't notice this happening as much now. I have a mechanic who keeps my car in good service. Al agent would find numerous expensive suggestions. I don't notice this happening as much now. I have a mechanic who keeps my car in good service. All in all I am please with the service. More

Paul Mcmanuals, service rep is extremely helpful, friendly and knowledgeable. He always provides excellent service and information. He is one reason I have always use Southern Chrysler for all my veh friendly and knowledgeable. He always provides excellent service and information. He is one reason I have always use Southern Chrysler for all my vehicle services. More

Paul and Jamie went above and beyond to get my car fixed even when the shop was very busy. I trust Paul to help me know the right thing to do for my car. even when the shop was very busy. I trust Paul to help me know the right thing to do for my car. More

Barbara from the service department was kind and extremely helpful. The phone service and ability to reach someone or get an active voicemail and a call back was not the greatest experience. I spent extremely helpful. The phone service and ability to reach someone or get an active voicemail and a call back was not the greatest experience. I spent over a week trying to get an appt using the voicemails of over 20 “ transferred calls from receptionist. I had a part on back order that sat for 3 weeks before I finally called and learned it was in. No one called me once it arrived. If it wasn’t for Barbara being so kind this would have been zero stars. More

I was greeted when I arrived for my oil change. And I was pleased that my oil change was done within an hour. My car was clean and ready for me to pick up. pleased that my oil change was done within an hour. My car was clean and ready for me to pick up. More

This visit was for my first oil change after purchasing my new vehicle on December 30, 2020. Was such a pleasure to pull in, be waited on immediately and services completed so quickly. I really think I'm g my new vehicle on December 30, 2020. Was such a pleasure to pull in, be waited on immediately and services completed so quickly. I really think I'm going to love the service center as much as I love my new Chrysler van. More

I assume this survey is reference my recently purchased RAM 3500, not a Chrysler or Jeep. The sales department and personnel were all great. The dealership, overall, appears to offer significant value in RAM 3500, not a Chrysler or Jeep. The sales department and personnel were all great. The dealership, overall, appears to offer significant value in their dealer promoted benefits such as lifetime oil changes, etc. There does seem to be a bit of a lag time with getting things done within the body shop and getting things taken care of in a timely manner. I understand there are certain labor hiring challenges during this time of Covid, but it remains that when someone buys a new vehicle, there should an expectation of prompt attention to matter to keep minor things from getting in the way of total customer satisfaction. More

Service was friendly, proficient, & professional, my time was what it needed to be. Cashier's were more friendly, and professional than before. It's to be treated better , than just an obligation. was what it needed to be. Cashier's were more friendly, and professional than before. It's to be treated better , than just an obligation. More

Daniel was great. He was very friendly and professional. I would recommend the service station to anyone I know due to the quality of the service that I have always received taking my vehicle there. I would recommend the service station to anyone I know due to the quality of the service that I have always received taking my vehicle there. More