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Southern Chrysler Dodge Jeep Ram Greenbrier
Chesapeake, VA
3,559 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,560 reviews
September 28, 2018
Great and professional The man who I want to commend is paul he was vary professional and gave me advice for my car that will help me in the future. The man who I want to commend is paul he was vary professional and gave me advice for my car that will help me in the future. More
by devin.navy
Verified CustomerEmployees Worked With
Paul
September 27, 2018
Quick and easy This place is a fantastic dealership. My family have bought multiple vehicles from here. Kevin is a great salesman, very easy to talk too and not push This place is a fantastic dealership. My family have bought multiple vehicles from here. Kevin is a great salesman, very easy to talk too and not pushy at all like some salesman can be. More
by Samantha2018lovesjeeps
Employees Worked With
September 26, 2018
Radio issue new 2018 Ram Really quick turnaround, I moved back to Norfolk and when back to my old dealership because I trust them and my service advisor, never disappointed! Really quick turnaround, I moved back to Norfolk and when back to my old dealership because I trust them and my service advisor, never disappointed! More
by ollie1328
Employees Worked With
Paul in service
September 26, 2018
Frustrated My experience with sales was absolutely amazing, truly one of my best car buying experiences. Therefore, I was hoping my experience with service would My experience with sales was absolutely amazing, truly one of my best car buying experiences. Therefore, I was hoping my experience with service would be the same. My service experience was absolutely horrible. I dropped my car on Friday Night as they were able to work me in which I greatly appreciated. I called around 3 and was told my car was ready and covered u see the warranty. I get there and was told my car wasn’t ready. Turns out the service tech never closed out the ticket. Once it was closed and I picked up my car, I looked at the receipt which said, “Could not duplicate the customer concern” . The car was only driven 6 miles. After leaving the the dealership about an hour later what I thought was just gear shifting, I noticed my Jeep was jerking terribly. I immediately called to advise them of the problem only to be told the service advisors had left. My Jeep wasn’t fixed the first time and I had to take off come back the following Monday. Once I returned on Monday and wait about 2 hours, which was fine given I was a walk in, was informed I need 2 ignition coils and they were not covered under warranty. I was totally fine with having to pay for the repairs. The problem I had was knowing I had to come back knowing that hadn’t fixed my car the first time. My service advisor was very helpful and tried the ease the issue but knowing the car was there for so long Saturday and the tech didn’t even take the time to really drive the car and find out the problem is what really bothered me the most. Not to mention I had to take a day off of work to get something fixed that should have been done on Saturday. More
by ANHURDLE0
Employees Worked With
Lamont
September 25, 2018
Disappointed I took a chance on dealing with a different than my normal dealership and I’m totally disappointed, if u go here slow them down and make sure u get wh I took a chance on dealing with a different than my normal dealership and I’m totally disappointed, if u go here slow them down and make sure u get what u want not what they want u to have More
by O.B.
Employees Worked With
Donnell , John Ailstock, Cheryl Cornell
September 25, 2018
Thank you for a great service Emily G. in service was responsive and knowledgeable. My repairs were done in a timely manner. Overall, if you need your car or truck serviced, the Emily G. in service was responsive and knowledgeable. My repairs were done in a timely manner. Overall, if you need your car or truck serviced, they are a great choice. More
by VB1269
Employees Worked With
Emily Gatie
September 25, 2018
Wait for 2 hours for a scheduled inspection I was my persons only appointment and after an hour she gave me a status update on inspection. I asked her an hour later what is taking so long and s I was my persons only appointment and after an hour she gave me a status update on inspection. I asked her an hour later what is taking so long and she said she forgot I was still waiting. I don't think getting free oil changes will get me to come back. Bad customer service. More
by j_knightes
Employees Worked With
Was a gir. No clue who she was. She was a service provider. , Cheryl Cornell, Sharon Tull
September 25, 2018
Wonderful experience I did the legwork of finding the vehicle on the internet myself. The dealership was prompt in answering my email and they set an appointment for me th I did the legwork of finding the vehicle on the internet myself. The dealership was prompt in answering my email and they set an appointment for me the following day when I was available. When I arrived I met the salesman and he took me to the vehicle to look it over before test driving the vehicle. My salesman was a great guy and made my experience go from good to great. More
by WRO252
Employees Worked With
Julian Hillman
September 25, 2018
No Hassle. No Burden Four days later and I still can't believe how easy this transaction went. Drove onto property in search for vehicle seen online. Was not sure if I w Four days later and I still can't believe how easy this transaction went. Drove onto property in search for vehicle seen online. Was not sure if I was going to purchase it - just wanted to look at it. Vehicle was brought to me and it was beautiful - 2017 - great price - and I was given additional reductions. They did all they could to give me additional savings. Did not have to jump through hoops to come up with a lot of documentation for verification, did not have to fill out a lot of paperwork, did not have to put any money down. On top of it all, the staff I encountered were all genuinely great people. I think this was the best part for me. I feel like this encounter was heaven sent. If I didn't drive away from their property with a vehicle, I would still feel as though the time I spent there was worth it. Thanks to Ricky Griffin, Lauren Culver, Chasity, and the young lady at the receptionist desk. I have the vehicle I wanted and I have been enjoying it for the past 4 days. I still feel like this experience has been too good to be true. I don't change vehicles often, but I would prefer to return for my next purchase. More
by Shannon
Employees Worked With
Ricky Griffin
September 25, 2018
INSPECTION AND OIL CHANGE What an easy way to get your state inspection and oil changes taken of in a timely matter and not to mention complimentary when you buy with SOUTHERN What an easy way to get your state inspection and oil changes taken of in a timely matter and not to mention complimentary when you buy with SOUTHERN !!!!!!!! More
by JAHBU
