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Southern Chrysler Dodge Jeep Ram Greenbrier

Chesapeake, VA

4.2
5,172 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1414 S Military Hwy

Chesapeake, VA

23320

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Showing 5,172 reviews

April 05, 2023

Katie in the service department is AMAZING! She provided excellent customer service and helped when our appointment was not specified which dealership, even though we have always received servi More

by moet2980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie in service department
Apr 05, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 05, 2023

Effective Efficient Courteous informative The best efforts to complete the service in a timely manner! KUDOS More

by niawsk55
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service Depends
Apr 05, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 05, 2023

The service coordinator was great. She when above and beyond getting the parts on order for the 2 recalls so they are on hand when I bring the truck in for a oil change. More

by MARSHRW
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, don't remember.
Apr 05, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 05, 2023

Service department terrible. Trying to make people pay for parts not required at enormous price. More

by alanthomson2563
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Service dept
Apr 05, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Alan. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

April 05, 2023

Very pleased to do business with this dealership. I will definitely look to them in the near future for more vehicles. I have bought trucks from multiple dealerships and this was a step above the res More

by csikorski
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Trevor Faubel
Apr 05, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 05, 2023

Professional, quick, and friendly, great service, thank you, for taking such good care of my Jeep. More

by CELESTEDAVIS
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service, Paul
Apr 05, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 04, 2023

All the staff was eager to help me transition from my old vehicle into my new vehicle. Everyone made me feel comfortable and not pressured. Jabeze is an excellent example of salesmanship and Customer Service More

by mrseabeec
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Kyle McKenzie
Apr 04, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 04, 2023

Paul McManuels is an excellent in the service dept. He is on top of what I am due to have done, and gets me and my car in and out. More

by deeearly1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Paul McManiels
Apr 04, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to see you back with us again!

April 04, 2023

Great service and staff very helpful and very friendly love the experience A1 service experience More

by TOM6628
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Owens, Allison Humphries
Apr 04, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 04, 2023

Dealership was really helpful. The service was fast and they even help fix my number plate for free. I will always go back to them . More

by adomakoalfred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 04, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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