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Southern Chrysler Dodge Jeep Ram Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.3
5,035 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1414 S Military Hwy

Chesapeake, VA

23320

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Showing 5,035 reviews

January 12, 2023

This the first time in a long time they went over problems and actually did multipoint inspection. Advisor and mechanic communicated well and was very engaging. More

by BABYZIYAH
Recommend Dealer
Yes
Employees Worked With
Service
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Jan 12, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 11, 2023

The car has been nothing since problems since we go it. The steering makes a noise which they claimed only needed lubricated. That helped for about a day. The breaks started squeaking already and it just t More

by espanajose717
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Efrem Huger
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Jan 18, 2023 -

espanajose717 responded

Jose Martinez Espana 757-561-1208 hyndshawm@gmail.com -steering problem not fixed with lubricant -breaks started squeaking a couple weeks after -low battery notification received within a month -car was dirty and stained despite being told it was cleaned -put my work address on financial application so now all my credit letters are going to my work

January 11, 2023

Very helpful in getting service to complete car repair. Customer service was excellent and tha everyone More

by GREGORY_GRC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrem Huger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nerely Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Cornell, Jeff Owens, Allison Humphries, Markel Bell
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Jan 11, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

January 11, 2023

Service was outstanding. With additional requests made above and beyond the scope of service (Pictures taken), it was met with courteous and can-do attitude. More

by ACOOK89760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara McMaster
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Jan 11, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 11, 2023

Excellent salesperson knowledgeable and patient gave me excellent customer service would buy from him again More

by shellhart1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 11, 2023

Had bought a vehicle in past service service was great, Recently bought from Southern would never recommend or go back,,! More

by jimcunninghamj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nerely Blanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Owens
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Jan 11, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your real full name, contact information, and the nature of any concerns by emailing social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Jan 11, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

.

January 11, 2023

Great service: timely and accurate. Emily was very helpful. Thank you for your service and professionalism. More

by Charger1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily ***** 5 stars!, Jeff Owens, Allison Humphries
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Jan 11, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 09, 2023

Took care of my oil change. No problems. Excellent customer service as I've come to expect. More

by VABCH1744
Recommend Dealer
Yes
Employees Worked With
Unknown
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Jan 10, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

January 09, 2023

Nice nicely good thank you very. Much appreciated very good why is this counting my words More

by rmartinez99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 09, 2023

The whole process was very smooth. Arial did a great job keeping me informed of the status. More

by celticeagl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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