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Southern Chrysler Dodge Jeep Ram Greenbrier

Chesapeake, VA

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Employees
Reviews
Vehicles
4.3
4,992 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1414 S Military Hwy

Chesapeake, VA

23320

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Showing 4,992 reviews

December 26, 2022

Went in for a scheduled Inspection. Worked wit Barbara for the first time. It was during my working hours. Luckily I found a table in waitig area that I could use to work from my laptop More

by john D
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
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December 26, 2022

It took three tries over two days to get my tires rotated correctly. It’s not the first time I’ve had problems there More

by thelorijo@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service dept
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Dec 26, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Your feedback has been provided to the team and they will be following up with you directly to help you.

December 26, 2022

The service department was above and beyond my expectations. They anticipated all my concerns and completely performed the required services to my satisfaction. The service was completed rapidly More

by DaveHall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Humphries
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Dec 26, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We are very proud of you, Dave!

December 26, 2022

Every time I go here something ends up awry with my truck. From missing air filter, to missing screws. The last time, my car died 2 or 3 days afterwards and I had to get it towed to the western branch More

by stopstarrin
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No real interactions.
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Dec 26, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 25, 2022

Fast vehicle service and top notch customer service, Southern Chrysler Jeep Greenbier is the golden standard! More

by notorianmorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Cornell
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Dec 26, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 23, 2022

Trevor and Kyle were great! Parts, service, delivery, and Doug in finance exceeded my expectations! More

by rotorhead_moe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Faubel, Kyle McKenzie
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Dec 23, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to see you back again, Paul! Have a great day.

December 22, 2022

Ryan Jones provides great customer service! He understands we are all very busy with life and knows how to get to the point , be honest and not waist anyone’s time! More

by sarganis.melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Jones
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Dec 22, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation, Melissa. We look forward to seeing you again soon!

December 22, 2022

Prompt and thorough professional service while waiting. Been going here for 26 years because of the great service More

by vlepere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul McManus
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Dec 22, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 18, 2022

Everything about the customer service was excellent. The time it took was minimal and the service representative (Nick I think) was amazing. More

by NESSA_LEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrey Gvozdevskiy
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Dec 19, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 16, 2022

Great service. .Fixed as good as new. Paul is out standing service rep who took time to inform me every step of the way! More

by geoinfntry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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