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Southern Chrysler Dodge Jeep Ram Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.2
5,147 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1414 S Military Hwy

Chesapeake, VA

23320

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Showing 5,147 reviews

March 21, 2023

Service was great from beginning to end. They were professional and informative about the work being done. More

by j.graham13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Mar 21, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 21, 2023

I had an appointment for 11AM to get an inspection and also for 70K Maintenance services, it took over 3 hours and only the inspection was completed and i was told that I would need to reschedule my Maint More

by DWILSON29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't recall the personnel
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Mar 21, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 19, 2023

Excellent work every time from start to finish! !!! Paul, expedites service very well, thank you. More

by ROBERTRODRIGUEZ4626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul from service dept
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Mar 20, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 18, 2023

Your customer service personnel do a good job at presemting the facts and what it will take to fix the problem. More

by BPWHELAN
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Mc customer service
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Mar 20, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

March 17, 2023

Quick check in. Service representative was friendly and helpful. Turnaround time on the state inspection was decent. More

by SWL2912
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Mar 20, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 17, 2023

Quick and professional services every time I have used this location over the last 10 years More

by a.fentress.us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Mar 17, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 17, 2023

Gave me an 11k parts only bill stating it needs an engine. It need a complete fluid flush. Nice job on attempting a rip off More

by alyxbensinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
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Mar 17, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We value and appreciate your business, Alyx. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

March 16, 2023

Brought vehicle to express lane without an appointment for an oil change and tire rotation. It was due for one or two additional items. The cost was provided upfront. There were no surprises and the vehic More

by WPCLARKJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel
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Mar 16, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Great to see you back again! We appreciate your continued support.

March 16, 2023

Paul was very knowledgeable and kept us informed of the work our vehicle needed. We will use service center again. More

by ddray2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Print
Mar 16, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 16, 2023

They found the problem and they fixed it the customer service was excellent extremely satisfied customer More

by cupp06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Print
Mar 16, 2023 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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