
Southern Chrysler Dodge Jeep Ram Greenbrier
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Fast, Professional, courteous I was greeted by service writer and my vehicle was quickly serviced while I waited. My vehicle had a recall and oil change completed. Fastest service I was greeted by service writer and my vehicle was quickly serviced while I waited. My vehicle had a recall and oil change completed. Fastest service visit I’ve ever had. More
Awesome Customer Service. I had the pleasure of working w/ Emily in the service dept and Mike C in the finance dept. Both were awesome, very helpful, professional, and courteou I had the pleasure of working w/ Emily in the service dept and Mike C in the finance dept. Both were awesome, very helpful, professional, and courteous. The ladies at the cashier were also very nice. The entire service staff is always so pleasant and helpful. I love this dealership, everything is great about it More
Awesome Service Team - Weekend I recently purchased a new Jeep, but the steering was off-center. On Saturday, I brought my Jeep to the service station expecting to hear the all too I recently purchased a new Jeep, but the steering was off-center. On Saturday, I brought my Jeep to the service station expecting to hear the all too familiar, “We’re full, so setup an appointment for the following week.” However, the Service Team managed to accommodate me in their schedule, and performed a diagnostic test and fixed the problem at no cost. I really appreciated their customer service, and will make them my new go-to service station for my Jeep. More
System recall and update The service was fantastic and quick. In and out. This place will definitely be the place where I take my business every time. Excellent service The service was fantastic and quick. In and out. This place will definitely be the place where I take my business every time. Excellent service More
Super people working at Southern Chrysler Jeep - Greenbrier Everyone I can in contact with were exceptionally polite and helpful. Check-in was performed quickly and service performed in less time than quoted. C Everyone I can in contact with were exceptionally polite and helpful. Check-in was performed quickly and service performed in less time than quoted. Couldn't be better! They answered all my questions and kept me informed on future service requirements. More
Everyone was great! Everyone was extremely helpful. The servive was prompt and I did not have to wait long for the express oil change which is a great idea. Everyone was extremely helpful. The servive was prompt and I did not have to wait long for the express oil change which is a great idea. More
Inclusive maintenance service with vehicle purchase Not only is Southern Chrystler Jeep incredibly friendly, but the inclusive servixe makes life so much easier. When the maintenance is due, make the a Not only is Southern Chrystler Jeep incredibly friendly, but the inclusive servixe makes life so much easier. When the maintenance is due, make the appointment and take the vehicle in. No worries on having to set aside a vehicle maintenance account ro ensure you keep money on the ready for taking care of your vehicle. Outstanding service. More
Great Experience Great car buying experience. Quick and no-nonsense. I like the extras that the dealership provides, free oil changes, state inspections for life. S Great car buying experience. Quick and no-nonsense. I like the extras that the dealership provides, free oil changes, state inspections for life. Sales folks were friendly and courteous. More
Terrible The vehicle did not have the agreed-upon options upon delivery. I had to continuously call to try to get this corrected, and i was completely ignored. The vehicle did not have the agreed-upon options upon delivery. I had to continuously call to try to get this corrected, and i was completely ignored. The undercoating was sprayed over a bunch of caked on mud, and the four wheel drive was not engaging, so I took it in for service. I was called to say it had been corrected, but when I got there, it had only been halfway corrected, so I had to leave it again. Just lazy. While it was in for service, I continued to try to have the radio that it was supposed to have installed. My Jeep was in the shop for two and a half weeks getting very minimal work done (partly the fault of the sales staff). Scott was uninformed, rude and unresponsive. John did not return my calls, including one I left yesterday after finally picking up my Jeep because he had still not taken care of all of the outstanding issues. The whole experience has been extremely frustrating, to say the least. To pay that much for a vehicle and have these sorts of issues is unacceptable. More
Window Regulator Replacement An electric window regulator required replacement in our 2004 Jeep Grand Cherokee. The service department completed the task in a very courteous, prof An electric window regulator required replacement in our 2004 Jeep Grand Cherokee. The service department completed the task in a very courteous, professional manner. Thank you. More