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Southern Chrysler Dodge Jeep Ram Greenbrier

Chesapeake, VA

4.3
4,850 Reviews
Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake has lots of new and used vehicles. When you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Chrysler Dodge Jeep Ram-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1414 S Military Hwy

Chesapeake, VA

23320

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Showing 4,850 reviews

December 16, 2021

Got the run around for 3 days till salesman finally realized I wasn’t paying the insane apr that they were trying to get. Finally got my truck and then had to jump through hoops and was questioned and More

by m.stogsdill
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Jones
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Good Morning, I'm sorry about your bad experience? Did you purchase from the Southern Jeep Greenbrier Chesapeake location or the Southern Jeep Norfolk location? Joe Cuellar General Manager

Dec 16, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to provide us with feedback. Our General Manager Joe has already reached out to you directly so feel free to address any concerns or outstanding issues with him. Thank you!

December 16, 2021

Expert customer service and lead mechanic Jammie! Express lane representative responded to a breaking problem and said as it was a safety of driving issue got me right in to schedule a same day appt More

by David C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jammie, mechanic!
Dec 16, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 15, 2021

Great service. Friendly employees. Speedy checkout. Great communication. Clean area. Welcoming space. Thank you very much More

by RICHARDANTILLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica at service
Dec 16, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 15, 2021

Always great service when I take my Jeep here. Everyone is very friendly and they always do a great job in fixing my Jeep. Also, it’s nice to have free oil changes and state inspections as well. More

by CWHOKIE23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica
Dec 16, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 15, 2021

I have visited this facility on multiple occasions for oil changes, with the exception of this visit I am disappointed that I paid for evaluation only to be told what I already assume and then to be asked More

by Ghost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know who was my assigned advisor but it's a Zero rating
Dec 15, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Good Afternoon, I apologize for the bad experience you had during your visit. Please feel free to reach out to me directly. Joe Cuellar General Manager Southern Jeep/Ram/Dodge

Dec 15, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your feedback. We do apologize for any inconvenience that this situation has caused you. We will be happy to work with you on this situation until you are completely satisfied. Our General Manager has already reached out and asked for you to contact him directly. If you would like to include your contact information to us via social@drivingsouthern.com, we will be happy to pass it along to the team. Hope to hear from you soon!

December 14, 2021

Yes it was an opportunity to come to the dealership to get my oil changed the representative was very professional I would come back to have oil change in any other things I need to do with my vehicle More

by oslegends
Recommend Dealer
Yes
Employees Worked With
Oil department team
Dec 14, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

December 14, 2021

Outstanding customer service, I called the service department, they told me they could handle the issue the same day. I dropped the vehicle and two hours later it was completed. More

by pafox9019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager.
Dec 14, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 13, 2021

Greenbrier Chrysler has always been a positive and professional entity for servicing all the cars we bring for service. The staff is very professional and courteous. More

by JECBROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryl Cornell
Dec 13, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 13, 2021

My visit was very good,and the service also thank you all for it excellent work. More

by AJOMSON.MARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Owens, Allison Humphries
Dec 13, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

December 13, 2021

Great customer service & very friendly! The staff is very accommodating. We will be back soon! More

by LESLIEEAGLES1124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service folks
Dec 13, 2021 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

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