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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.3
3,010 Reviews

3,010 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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August 14, 2025

This service visit was much improved over the past visits. Excellent customer service, constant communication, clear and accurate updates and quotes, completed ahead of schedule. More

by andrew.paloma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2025

Received friendly service and service advisor identified that my problem was covered under warranty. Diagnosed problem and corrected it. More

by Fairwinds704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabel
August 14, 2025

I feel as if I was taken advantage of financially and diagnostically. I came in for car not cranking. Brian said it crank3d right up for him. Did a $175 diagnostic & charged me $700 for a battery. Next More

by Draft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn't work with any of these people. I had sum guy named Brian that kept referring to me as "Buddy".
August 13, 2025

We had a good experience, they are very nice people. We will be back again. More

by Wisemotorsnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 13, 2025

Been dealing with Southern Jeep since 2017. Always great service. Isabell is great, really knowledgeable and accomodating. More

by SHANACHE1
Recommend Dealer
Yes
Employees Worked With
Isabelle Concepcion
Aug 13, 2025 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 13, 2025

Returned car broken and still leaking oil. Advisor was nice but 3k to fix a leak and shipped pouring out oil More

by mrkevincarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Murphy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 12, 2025

Prompt service with excellent turn around time. Highly recommended. Suggest walking into service desk to make an appointment. More

by JAMESC11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2025

My representative was a burger outspoken and great person that took time out and help me with the problem More

by ronaldbradshaw200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2025

Excellent customer service and technician support. Service department remained in constant communication, completed all service ahead of schedule. This visit was much improved. More

by andrew.paloma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2025

Very friendly, i went to the wrong one and they were able to schedule me in. Super convenient. More

by mtamoria1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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