Alex Murphy
Alex Murphy at Southern Chrysler Dodge Jeep Ram Greenbrier

Alex Murphy

Service Manager

Southern Chrysler Dodge Jeep Ram Greenbrier

1414 S Military Hwy
Chesapeake, VA 23320

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4.4
826 Reviews
4.4

826 Reviews

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826 Reviews of Alex Murphy

November 05, 2026

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Employee Rating

Very helpful. Great customer service. Knowledgeable. The express service was able to order what was needed in a timely and friendly manner. More

by reeheckstall1
Service Price Transparency
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Recommend Dealer
Yes
Nov 05, 2026

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for sharing your experience! We're glad our express service was able to assist you promptly and with a smile. Providing knowledgeable and quality service is our priority. We hope to serve you again in the future!

November 02, 2026

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People are friendly and courteous. Ensured that my needs and wants were met to my expectations. More

by shanapatton78
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Everette Murphy , Alyssa Patton

Nov 04, 2026

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for sharing your experience! We're glad our team's courteous service met your expectations. Your satisfaction is important to us, and we look forward to serving you again.

October 29, 2026

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I am very happy with the service provided. Everyone is friendly and professional. My car always comes back clean. More

by sewsmart
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Everette Murphy

Oct 30, 2026

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind words! We're pleased that our friendly and professional service met your expectations. Returning your vehicle clean is part of our dedication to quality. We can't wait to serve you again!

October 25, 2026

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I have been waiting 3 weeks for parts ordered. .when they were lost during vehicle service. More

by LONESCT6
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Everette Murphy

Oct 27, 2026

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We're truly sorry for the delay and inconvenience caused by the lost parts during your vehicle service. Please feel free to email us at social@southernchryslerjeepgreenbrier.com with your contact information and our manager will reach out to you directly to address this issue. We are committed to providing reliable and timely service.

October 16, 2026

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Employee Rating

The truck should have been totaled when it was hit head on. It has custom tires and a lift and has never run the same since I got it back 13 weeks or so ago- now has rust. Replaced batteries at dealer cl More

by cc
Recommend Dealer
No

Other Employees Tagged: Everette Murphy

Oct 16, 2026

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We're truly sorry to hear about your experience with your truck. We understand the frustration with the repair and battery issues. Please email us at social@southernchryslerjeepgreenbrier.com with your contact information so our management can reach out to you directly. We are committed to ensuring quality and reliability in our services.

October 03, 2026

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They took me as a walk-in on a very busy Saturday morning for an oil change, and I still got my oil changed in a very timely manner. THANKS! More

by TERRIE.DARDEN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Everette Murphy

Oct 06, 2026

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 14, 2026

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Employee Rating

We called to skedule an appointment to get my jeep fixed,had it towed. Said they would look at it the same day or the next.The next day someone different called and said I have your keys what is wrong More

by NAZRAT68
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Everette Murphy

Sep 15, 2026

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your feedback. We're sorry for the mix-up and the unexpected charges you encountered. Please feel free to email us at social@southernchryslerjeepgreenbrier.com with your contact information so we can address your concerns directly. We strive for transparency and quality in our services.

August 31, 2026

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I will never patronize this dealership again. This establishment has demonstrated a complete lack of integrity and transparency. Your service department was dishonest about the true condition of More

by leangeliacross2
Service Price Transparency
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Recommend Dealer
No
Aug 31, 2026

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for sharing your feedback. We're sorry for the disappointment caused by your recent visit. A manager will be in touch to discuss your experience and work towards restoring your trust in our dealership.

August 28, 2026

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The service center is always pleasant. The representatives are helpful and the waiting area is clean and pleasant. More

by CAKILOU.CF
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Everette Murphy

Aug 31, 2026

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 12, 2026

Dealership Rating
Employee Rating

I only take my Durango to this shop. I trust them with my vehicle and always get great service. The team is always friendly and welcoming. More

by labrent2007
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Everette Murphy

Aug 19, 2026

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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