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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Chesapeake, VA
2,704 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,704 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
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October 19, 2023
Originally made an appointment for September 11th at 7:45am called through out the day and was getting no response , called a few days after and didn’t hear anything until Thursday . Agreed to get the p 7:45am called through out the day and was getting no response , called a few days after and didn’t hear anything until Thursday . Agreed to get the problem fixed , but wasn’t able to get my vehicle due to me having to get a procedure done and that was explained , so when I was able to get my car after paying $545.00 my car wouldn’t start . I was told it was because of my battery and it wasn’t my battery wasn’t even a month old and then I was told , it was because my car was sitting for two weeks when that shouldn’t have been the case my car literally got fixed! So in all reality after paying that , my car wasn’t really fixed until after paying the amount I paid and then my car got fixed . My front light was also damaged and I reached out to the tow company and was advised my light didn’t look like that in their care when my car was getting towed to southern . I’ve asked southern about it and no explanation only we can take a look at it More
by Toylatricehill
Verified CustomerEmployees Worked With
October 19, 2023
Mr. Chris B, Kevin J, and the Sales department has been an amazing guide when assisting with my car helping me do what needs to be done. an amazing guide when assisting with my car helping me do what needs to be done. More
by lanet.taylor
Employees Worked With
October 18, 2023
The salesman was very nice and helpful with the process and called me to make sure that we were OK with the truck. He also called to wish me a happy birthday which was very sweet. I’m very happy with the and called me to make sure that we were OK with the truck. He also called to wish me a happy birthday which was very sweet. I’m very happy with the outcome of our purchase with Jabeze Burston the young salesman!!!! More
by Gwenjones55
Employees Worked With
Jabeze Burston
October 18, 2023
Dealership was very professional, dealership was very thorough, my experience was completely satisfying and complete thorough, my experience was completely satisfying and complete More
by COTY488
Employees Worked With
October 18, 2023
no comments ,due to limited/short interaction. Service only took about, three hours from drop off to pickup. The cost was very reasonable. Service only took about, three hours from drop off to pickup. The cost was very reasonable. More
by HAIRSTONMA
Employees Worked With
October 18, 2023
Did a very good job and taking care of my vehicle in a timely manner timely manner More
by robbierains
Employees Worked With
October 18, 2023
My family has trusted Southern for many years and have purchased several vehicles from them as well. Everyone is very nice and helpful. purchased several vehicles from them as well. Everyone is very nice and helpful. More
by amanda.gonzalez9999
Employees Worked With
Other Employees :
Chris from service department , Andrey Gvozdevskiy, Markel Bell, Kyle McKenzie, Kris Pollock
October 17, 2023
Service dept is great everything is 100% not too happy with sales sept Dec 2021 I had to pay for a new windshield that was broken the night I bought the truck with sales sept Dec 2021 I had to pay for a new windshield that was broken the night I bought the truck More
by karlabloomer
Employees Worked With
