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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,582 Reviews

2,582 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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October 18, 2022

The team at this dealership are always professional and helpful. thank you Paul in service. More

by ryan_lorimer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Oct 19, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 13, 2022

Ariel was wonderful. Kept me informed through the process. My vehicle was finished in a timely manner. More

by PITA_FOWLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel - in service. Excellent
Oct 13, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 13, 2022

Out service adviser was great! The cistomer service and quality are the main reasons we bring our vehicles back there every time! Thanks More

by nickc3513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisors,
Oct 13, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 11, 2022

Y’all are incompetent in both your service department and parts department. I was told multiple times the truck would be completed by a certain date and then it would change when that date came along. Y’all More

by Jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan
Oct 11, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernchryslerjeepgreenbrier.com or responding directly to this review with the requested information. We hope to hear back from you soon.

October 10, 2022

Last attempt of service at this dealership. This trip was no better than the rest. Left before any work was started More

by jblocking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn't catch name of female at service desk
Oct 10, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

October 07, 2022

The service was overall good. The only minor inconvenience was the extended wait time due to state inspector issues. Would come back again. More

by boycedemitri024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Jones
Oct 07, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 07, 2022

Everyone at that service department is wonderful. They have always been courteous and thorough in everything they do. My problem is my Jeep Wrangler, I have had nothing but trouble with it. I only ha More

by heidigreenhouse7@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul in service department
Oct 10, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you, Heidi. Our leaders have been notified of your feedback and will be contacting you directly to better your experience.

October 06, 2022

They do good work. Staff is friendly and understand my needs. Very professional. Gets the job done right 1st time More

by nancy.mcmanu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McManuels
Oct 06, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 06, 2022

Work order said they filled tires with air but tires were under inflated when we received the vehicle. More

by JASONMARLOWITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Balasco
Oct 06, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you, Jason. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. Enjoy the day.

October 05, 2022

One of the best dealership repair shops in Hampton Roads. Received estimate upfront and feedback throughout the repair. Ariel was a pleasure to work with. More

by DOWNS_LAWRENCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel
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