Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

I dropped my jeep off at 1715 on a Friday eve for an oil change…had to keep calling to get the status of my vehicle! Was finally ready at 1515 Saturday! Ridiculous. The customer service has gone done quit change…had to keep calling to get the status of my vehicle! Was finally ready at 1515 Saturday! Ridiculous. The customer service has gone done quite a bit in the last few years. More

We will go back they are very much better than other dealers bout lower the comment words or better yet do away with the comment dealers bout lower the comment words or better yet do away with the comment More

I usually have excellent service from the BMW Techs. I have a Z4 that was brought in for service. Surprisingly the BMW 2015 brake pads were no longer being sold...anywhere! I was told that I could get b I have a Z4 that was brought in for service. Surprisingly the BMW 2015 brake pads were no longer being sold...anywhere! I was told that I could get brake pads and they will be just as effective, but just not the BMW brand. I settled for this because I had no other choice and felt confident as long as they are effective. A minor infraction but far from serious. When my car was brought up after service, there was grease stains where the driver was sitting. I informed my tech and one of the workers came to clean it up. Lastly, I had to get air in my tire (the light came on signaling which tire needed air). Air was put in but for some reason, the light is staying on. I will talk to Jason, my tech tomorrow about this. Jason usually treats me well and has always given me excellent service. special note: all of the workers tried to assist me which I am very appreciative. Hopefully, someone can find the reason why the symbol still comes on for a tire needing air. More

Absolutely worst service dept I've ever dealt with, will never be back. GM wouldn't even address issues. Will buy from Priority only in the future. never be back. GM wouldn't even address issues. Will buy from Priority only in the future. More

Friendly - and fast service. .,cost higher then expected, but still good service … I’ll be back in nov for my yearly inspection .,cost higher then expected, but still good service … I’ll be back in nov for my yearly inspection More

Joe was a nice salesman but the trouble I had still leaves a bad test I thought I would be treated better then I was from start to finish I can’t say if I would buy from you again leaves a bad test I thought I would be treated better then I was from start to finish I can’t say if I would buy from you again More

You didn’t solve the problem and didn’t honor the recall. That’s ok though because I’m sure the national highway safety people will live to know that you are putting myself and my children at risk. That’s ok though because I’m sure the national highway safety people will live to know that you are putting myself and my children at risk. More

For the first time since 2004, I waited for an oil change for more than 3 hours. The agent said they have 5 lub people but only one showed up. I was the third car in the lane so I am thinking that there mu for more than 3 hours. The agent said they have 5 lub people but only one showed up. I was the third car in the lane so I am thinking that there must have been cars awaiting that didn't arrive at 6:45 am. This is free change but if your time is important, it may not be worth the wait. I am retired so it was no big deal. More

They worked with me on getting three different high ticket items fixed on my car, and they got it done quicker than they thought. I just wish it was less expensive, but I know my car is fixed the corre ticket items fixed on my car, and they got it done quicker than they thought. I just wish it was less expensive, but I know my car is fixed the correct way at Southern Service Center, so I'm also paying for my own piece of mind. More

The entire experience was great, they were able to squeeze me in at the last minute and everyone was helpful! squeeze me in at the last minute and everyone was helpful! More