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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,583 Reviews

2,583 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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September 20, 2022

The entire experience was great, they were able to squeeze me in at the last minute and everyone was helpful! More

by MILLII1030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 19, 2022

I really hate not giving anything other than a great review for Southern Jeep Greenbrier’s service department but unfortunately the quality of service has significantly diminished over the years. We ha More

by MCSP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of the employees name in service
Sep 19, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

September 18, 2022

My experience was a no nonsense experience which I appreciated. It was straight and too the point. Thankyou. More

by MINEFORYOURS2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emanuel
Sep 19, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 17, 2022

Great experience. In and out fast service done correctly. The staff is great and they set realistic time expectations. More

by ginabug49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Humphries
Sep 19, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 16, 2022

They failed my car for inspection. My father in law, a mechanic, picked the car up knowing the findings were false. Took it to another shop and it passed with no needed service. Very d More

by ccooper4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Owens
Sep 16, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

September 16, 2022

Service was super good. I came at the appointment time and was out there before lunch. More

by SHATONNFOWLER
Recommend Dealer
Yes
Employees Worked With
Bennie Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

September 16, 2022

Excellent service experience. Safety checks on point. Customer satisfaction and pricing where met. Thank you Marlin. More

by 365soldrm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlin
Sep 19, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

September 14, 2022

The service dept. was excellent. I would recommend people to get their vehicles serviced here. More

by VALGRACEBROOKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Winfred Toney
Sep 15, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

September 14, 2022

Paul, Service Rep, and Jammie, Lead Mechanic are first rate professionals! They’ve kept my Chrysler Town and Country maintained for 15 years, without requiring any major repair! Jammie can diagnose eve More

by David C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul, Jammie
Sep 15, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

September 13, 2022

Dealership means we'll but a simple rear windshield wiper replacement has now gone wrong and it's sticking straight up and down. More

by ssherman86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Sep 13, 2022 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

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