Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Chesapeake, VA
2,583 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
The entire experience was great, they were able to squeeze me in at the last minute and everyone was helpful! squeeze me in at the last minute and everyone was helpful! More
I really hate not giving anything other than a great review for Southern Jeep Greenbrier’s service department but unfortunately the quality of service has significantly diminished over the years. We ha review for Southern Jeep Greenbrier’s service department but unfortunately the quality of service has significantly diminished over the years. We have been going to this same dealership and have bought multiple vehicles from them since we moved to the area nearly 10 years ago. The Pandemic and natural staff turnover (retirement) has resulted in an understaffed and inexperienced crew that operate way below the standard we became accustomed to. More
They failed my car for inspection. My father in law, a mechanic, picked the car up knowing the findings were false. Took it to another shop and it passed with no needed service. Very d My father in law, a mechanic, picked the car up knowing the findings were false. Took it to another shop and it passed with no needed service. Very disappointing as I’ve been bringing my Jeep in for service at this location since 2018. More
Service was super good. I came at the appointment time and was out there before lunch. I came at the appointment time and was out there before lunch. More
Paul, Service Rep, and Jammie, Lead Mechanic are first rate professionals! They’ve kept my Chrysler Town and Country maintained for 15 years, without requiring any major repair! Jammie can diagnose eve rate professionals! They’ve kept my Chrysler Town and Country maintained for 15 years, without requiring any major repair! Jammie can diagnose even the more complicated problems with complete solutions. Paul consistently recommends that I obtain only the necessary maintenance required to keep the Van operating at maximum efficiency without pushing needless work before they’re due, as some dealerships are known to do. This has saved me money over time as Paul has earned my Trust. The only team this minivan will ever see-if they re-locate, I’ll be taking the Van somewhere else! Thank you Paul and Jammie. —Retired Military. More