Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

The customer service lady was very helpful and polite. The service was completed in a timely fashion and I was pleased. I wish your offered car wash for my new Ram like I got when I bought a new Chevy Sub The service was completed in a timely fashion and I was pleased. I wish your offered car wash for my new Ram like I got when I bought a new Chevy Suburban at Priority Chevrolet. Just a thought. Have nice Day. More

Very quick on things and Very respectful to others and they get u in quick love southern jeep they are the best and Brian he's a very hard worker and he makes everything simple they get u in quick love southern jeep they are the best and Brian he's a very hard worker and he makes everything simple More

Southern Chrysler Greenbrier Dodge, performed an excellent service on my Ram as well as an inspection and fixed a recall I was unaware of in a very timely manner. I am thankful to have such a great excellent service on my Ram as well as an inspection and fixed a recall I was unaware of in a very timely manner. I am thankful to have such a great team behind me. More

I had the pleasure being helped by a Very nice service advisor. However the service performance in my car was not only bad it was dangerous. Due to a recall my clutch had to be replaced. After the first s advisor. However the service performance in my car was not only bad it was dangerous. Due to a recall my clutch had to be replaced. After the first service the clutch was wrong assembled but the car was released for pick up. This was a very obvious mistake and should have been catched by any technician who worked on my car. Or latest by the guy who drove the car to the pick up point. Very poor performance here. More

Poor customer service, communication and poor workmanship. Work was never completed. Been having my truck over a year, unexcusable. And I am being charged $846 and my truck still doesn’t work. If workmanship. Work was never completed. Been having my truck over a year, unexcusable. And I am being charged $846 and my truck still doesn’t work. If anyone who reads this and see my concerns and dissatisfaction. I may be reached at 8046419714. Very DISSATISFIED customer, Ms. Clark I called and asked Emilee to place my spare tire in the rear of my truck and my tire is still leaning on the front bumper. I have pictures to support this. More

Awesome dealership! Southern has put together a great team of Tech and part personnel. Brian was great expediting my programming of a new key for my truck. The parts guy Southern has put together a great team of Tech and part personnel. Brian was great expediting my programming of a new key for my truck. The parts guy identified whast I needed without hesitation. I have been coming to this store since 1997. I was glad to see Southern take over and level up the expertise in the Service department. I know you are making moves to do some tech work out of the other store on Military, I trust after some massaging with your transition the expertise level will remain seamless. Proud to be a long term customer with my Ram truck and Southern Ram stores. More

Great service i like the fact that the oil chahes and state inspection are free state inspection are free More

Was good service and got me out before 9:00 am. I will bring my car there again I will bring my car there again More

Was told it would be a 2 week repair. Took them a month to fix my car. Called the service center for updates when they went past the deadline. Over the course of two weeks they never answ Took them a month to fix my car. Called the service center for updates when they went past the deadline. Over the course of two weeks they never answered their phone, I called at least six times, never an answer from the service department. I left voice mails and text messages and did not receive any call backs. However, every time I called the sales floor someone would answer immediately. This left me feeling like they were only interested in selling cars and not even slightly interested in helping the people who have already purchased cars from them. I have had this same experience from southern greenbrier every time I have taken my car in for service. Unless it is a warranty repair, I will no longer take my vehicle to southern greenbrier in Chesapeake. More

I always feel welcome here. Great customer service. Knowledgeable staff. Communication with me about my vehicle is also gratifying. Great customer service. Knowledgeable staff. Communication with me about my vehicle is also gratifying. More