Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Lamant's Team is the BEST! Keep up the good work! Always super services!!!Staff is very knowledgeable and sweet. We always get a feeling of the most important client for the da Keep up the good work! Always super services!!!Staff is very knowledgeable and sweet. We always get a feeling of the most important client for the day! More

Took a long time! Took over an hour to get an oil change! Used to be guaranteed to take only 30 min. We were here about two weeks ago and left after 2 1/2 hours! Staff Took over an hour to get an oil change! Used to be guaranteed to take only 30 min. We were here about two weeks ago and left after 2 1/2 hours! Staff is pleasant and polite and the waiting area is comfortable. More

service Everyone was very professional and truly cared about the sales transaction from start to finish. And Joey, service manager was outstanding figure as w Everyone was very professional and truly cared about the sales transaction from start to finish. And Joey, service manager was outstanding figure as well. And the service department crew is awesome. More

Perfect The service was so fast I was in and out of the dealership in 30 minutes. Everyone was so friendly and informative with their help. The service was so fast I was in and out of the dealership in 30 minutes. Everyone was so friendly and informative with their help. More

Jeep Repair I received very good care during a recent car repair issue covered by my easy care extended warranty. Service Advisor Emily ensured I was taken care o I received very good care during a recent car repair issue covered by my easy care extended warranty. Service Advisor Emily ensured I was taken care of. More

I feel very confident with the service at this dealership. I We always visit this dealership for our cars service and sales. It is a pleasant experience. The prices are great and our service tech, Paul is the ab We always visit this dealership for our cars service and sales. It is a pleasant experience. The prices are great and our service tech, Paul is the absolute best More

Problems not fixed I took my Jeep there while still under warranty. There was a squeal in the rear and also a squeal when the e-brake engages and disengages. For the squ I took my Jeep there while still under warranty. There was a squeal in the rear and also a squeal when the e-brake engages and disengages. For the squeal in the rear they replaced the driveshaft but the part for the e-brake was on national back order so it wasn't fixed. The squeal went away for about a week and came back. I took it back to get checked out. I had to ride with the service manager and he told me he couldn't hear anything even though it was clearly there. The service person who wrote the service ticket took a ride and was able to hear it. They ended up replacing the passenger side wheel bearing. The part for the e-brake was still on back order so not fixed. Again after a week the squeal came back and the check engine light came on. Took the car in for the light and they replaced a sensor in the engine. The squeal was not fixed. A couple days later the check engine light came back on. Took it back in and they replaced a part. Asked about the e-brake part, still on back order and the squeal in the rear of the vehicle is still there. The jeep is a 2015 purchased brand new and only has around 28K miles. It seems that the problems are not getting fixed at this service department. I guess I will have to find somewhere else to take it. More

wring service center debacle 7/14/18 @8am. Arrived at service center to be told I was at the wrong dealership. The service rep worked me in . Great CS 7/14/18 @8am. Arrived at service center to be told I was at the wrong dealership. The service rep worked me in . Great CS More

Outstanding as usual! Emily is always prepared for my arrival and expeditiously gets my van in for service and then calls me with interim repair status. Well Done! Emily is always prepared for my arrival and expeditiously gets my van in for service and then calls me with interim repair status. Well Done! More

Jeep service Southern Jeep of Greenbrier provides excellent service, fast and fair pricing. Lamont Berry is the best Service Adviser in the organization. Always Southern Jeep of Greenbrier provides excellent service, fast and fair pricing. Lamont Berry is the best Service Adviser in the organization. Always gives straight forward assessments of service requirements and always with a customer care attitude. More