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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,776 Reviews

2,776 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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June 19, 2025

Service was fast and reliable. The technician quickly identified the services I needed and provided me with an accurate estimate. More

by MGGRACEINC
Recommend Dealer
Yes
Jun 19, 2025 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 19, 2025

Drove 2 hours for a mirror issue. Was told I had to leave the vehicle 1-3 days for a diagnostic . No one indicated this during appt on-line More

by tcase35914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"Tcase35914" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 19, 2025

Good customer service. Didnt have to wait to pick up my Jeep..I used the nite drop box More

by labaron7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Murphy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"Labaron7777" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 19, 2025

Service advisor Paul does a great job. Keeps me informed with repair status. Nice guy. More

by paulsnolte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Paul
Jun 19, 2025 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 19, 2025

Mr. Repine provides excellent customer service. He fixed my girlfriends brakes on her ford edge even though you guys are not a ford dealership. I however drive a dodge charger and because of past experience More

by donadio2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Repine
Jun 19, 2025 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 18, 2025

We are satisfied with you even when we had a problem, you worked so hard to pleased us, thank you More

by jbailey17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 18, 2025

SOUTHERN greenbrier Jeep provided very good customer service and also completed what was requested in a timely and professional manner. Highly recommend Souther service dept for your Jeep repairs More

by PACOUNOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 18, 2025

They got me in as quick as possible, and checked my car out thoroughly and told me that it needed front brakes after they done the oil changed and balanced and rotated my tires and I was very well satisfie More

by dwhite4116@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 18, 2025

Excellent and professional. Helped with Carshield transaction The service Representative provided excellent service and kept men apprised of progress. More

by VJCLAIBORNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 17, 2025

Outstanding Support Customer service was outstanding and service was fast and professional Service department rep was on top of her job. More

by macadoo86
Recommend Dealer
Yes
Jun 18, 2025 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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