Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Brian in the service department was outstanding. They gave me timely updates and had my vehicle ready when promised. They gave me timely updates and had my vehicle ready when promised. More

After 3 visits, the mechanics finally fixed my transmission leak. The vehicle came in for a transmission flush with no leaks when it arrived there, and that's when the leaks started after being to transmission leak. The vehicle came in for a transmission flush with no leaks when it arrived there, and that's when the leaks started after being told on the second visit that they had over serviced the transmission. But the leaks continued after that until they had to replace the pan gasket and some seal. I was told by the service writer it would cost me money to fix it, I told her that there was no problem with the car when it came in. She talked to her manager and I agreed to pay for the parts only. In the future, you might want to have your service writers explain that procedure to customers and what could happen when the flush is done. Emily is a very good service rep, she is the frontline person that has to deal with customers when there are issues with their vehicle. More

Service Department (Paul) is fantastic. Very knowledgeable and explains everything extremely well and is very responsive to my needs. Very knowledgeable and explains everything extremely well and is very responsive to my needs. More

Everyone tried very hard to make sure I was taken care of. Even if I was t their customer. They were sure to help of. Even if I was t their customer. They were sure to help More

Amazing experience with southern greenbrier Dodge. Came in for an oil change and was in and out quickly and great customer service. Came in for an oil change and was in and out quickly and great customer service. More

I only like to bring my car to this dealer, they take care of me as quickly and efficiently as possible. care of me as quickly and efficiently as possible. More

I’ve been very pleased with the service and people there ….Always Satisfied The wait is usually long but long as I get good quality service I’m happy that’s what matters ….. ….Always Satisfied The wait is usually long but long as I get good quality service I’m happy that’s what matters ….. More

Barbara is an excellent service writer and takes pride in keeping her customers appraised of their vehicle progress. keeping her customers appraised of their vehicle progress. More

The auto representatives need the same level of technical training that my auto representative has, plus continuing training on refining their customer relation skills. training that my auto representative has, plus continuing training on refining their customer relation skills. More

Quick and easy oil change great staff, clean waiting room. For free can’t ask for anything more room. For free can’t ask for anything more More