Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Chesapeake, VA
2,696 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center
Brian, Charnise and their team at Southern Dodge made me feel at ease the way they took care of the car and helped me put my vehicle back in service! I had an unusual problem that was hard to solve, but it feel at ease the way they took care of the car and helped me put my vehicle back in service! I had an unusual problem that was hard to solve, but it was not difficult for them. Thank you very much. More
They were very friendly, accommodating, and willing to fit a customer in at the last minute. I believe it was last week during a cookout. The staff and the service agent in the garage were very friendly a fit a customer in at the last minute. I believe it was last week during a cookout. The staff and the service agent in the garage were very friendly and helped me get in and out even when they were hosting an internal party. That's pretty sweet in my book. More
A service man named Eddie met me made this a VERY pleasant experience Crystal kept me informed and this was the fastest oil chang I have ever had. pleasant experience Crystal kept me informed and this was the fastest oil chang I have ever had. More
The other chesapeake dealer tried to make me fix something in order to get the free recall, this dealership just did the recall and I wasn't pressure to pay for any additional repairs. something in order to get the free recall, this dealership just did the recall and I wasn't pressure to pay for any additional repairs. More
I continue to return to Southern because of the dedication and professionalism of the service department staff. They consistently strive to give great customer service. dedication and professionalism of the service department staff. They consistently strive to give great customer service. More
Service department is very friendly and easy to get an appointment. I have been using this service department since I purchased my 2021 jeep rubicon with little to no issues. 6monthes ago I had an oil cha appointment. I have been using this service department since I purchased my 2021 jeep rubicon with little to no issues. 6monthes ago I had an oil change that cost $60 not bad but not the best price either. Last week I brought my jeep in for another oil change and the price has sky rocketed to $130. You think with a massive price increase like that, the service department would at least tell you before you have the service. But no. Once it comes time to pay I was presented with this bill. When I asked why the price increased so much in just the last6monthes, I was told labor rates went up. I felt scammed and held hostage to pay the bill. So I did and immediately started researching other places to take my jeep. I have found so many other places that provide more for my money that I will be taking my jeep to in the future. Thank you for the time we had together, but we are breaking up. More