Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

I continue to return to Southern because of the dedication and professionalism of the service department staff. They consistently strive to give great customer service. dedication and professionalism of the service department staff. They consistently strive to give great customer service. More

Service department is very friendly and easy to get an appointment. I have been using this service department since I purchased my 2021 jeep rubicon with little to no issues. 6monthes ago I had an oil cha appointment. I have been using this service department since I purchased my 2021 jeep rubicon with little to no issues. 6monthes ago I had an oil change that cost $60 not bad but not the best price either. Last week I brought my jeep in for another oil change and the price has sky rocketed to $130. You think with a massive price increase like that, the service department would at least tell you before you have the service. But no. Once it comes time to pay I was presented with this bill. When I asked why the price increased so much in just the last6monthes, I was told labor rates went up. I felt scammed and held hostage to pay the bill. So I did and immediately started researching other places to take my jeep. I have found so many other places that provide more for my money that I will be taking my jeep to in the future. Thank you for the time we had together, but we are breaking up. More

Quick and professional Ready earlier than promised with work completed throughly as I have always experienced work completed throughly as I have always experienced More

They got me in for an emergency and we're great about helping me out. They were very friendly and the new set up is very nice. helping me out. They were very friendly and the new set up is very nice. More

The other chesapeake dealer tried to make me fix something in order to get the free recall, this dealership just did the recall and I wasn't pressure to pay for any additional repairs. something in order to get the free recall, this dealership just did the recall and I wasn't pressure to pay for any additional repairs. More

Southern is always efficient and thorough. It's very easy to arrange a drop- off, the car is always ready on time, and we receive a prompt call if there are any issues. Most of all, we continu It's very easy to arrange a drop- off, the car is always ready on time, and we receive a prompt call if there are any issues. Most of all, we continue to bring our car here because it's an honest and trustworthy dealership. More

The upgraded lounge was very cozy and the Custer service is impeccable! Very kind and knowledgeable is impeccable! Very kind and knowledgeable More

Drop off of my vehicle for inspection was simple, but the pick up was confusing. I was told I would receive a message when they were finished, but never received any information on the inspection's completio pick up was confusing. I was told I would receive a message when they were finished, but never received any information on the inspection's completion until I spoke to someone else. More

Very professional , timely and relaxing. I have always had good experiences with all the staff. I have always had good experiences with all the staff. More

I had my car service here and the process was very easy from making the appointment to check in. Everyone was very professional as well as efficient. from making the appointment to check in. Everyone was very professional as well as efficient. More