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Southern Chrysler Dodge Jeep Ram Newport News

Newport News, VA

4.4
1,813 Reviews
Thank you for making your way to Southern Chrysler Dodge Jeep Ram Newport News, we call it Home! because we treat our customers with highest level of welcoming as if you are at our home! we are your certified Chrysler, Dodge, Jeep, Ram dealer serving drivers throughout Newport News and the surrounding areas. At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep, Ram for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Please come and see how we love our Customers! I am Hank Ayaad, the General Manager, you can always email me: Hank.Ayaad@drivingsouthern.com .. welcome to our Home :)
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12629 Jefferson Ave

Newport News, VA

23602

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Showing 1,813 reviews

August 30, 2025

Friendly staff very nice and clean service drive. Quick turn around time. Will definitely be back for service More

by pparisi0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2025

Great service, friendly, and was able to answer all my questions. They worked around my schedule. More

by beckstine3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank Ayaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Tyson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : And the young lady that sits up front
August 29, 2025

Chrysler dealership gave me the best customer service I could have ever ask for. Their timing was great in servicing me More

by Tuttie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

I have enjoyed every employee at this dealership since my recent purchase. Even though they didn't see anything wrong with my transmission, I am still concerned. More

by lcookjr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

Shaneka is amazing and has been so helpful, either fitting me in last minute or just being kind. I appreciate you guys having her on your team. More

by BRANDTMANR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaneka
August 28, 2025

Professional, safe, warm, diligent, accommodating Akbar is the best, we have become friends and I feel I can count on him More

by sss12282012
Recommend Dealer
Yes
Employees Worked With
Akbar
August 27, 2025

This place is the absolute worst dealership I have ever been, the true representation of “stealership.” The rep gave poor transparency on when the vehicle would be ready. I called the dealership and was fo More

by Jerry.White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Bradshaw
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for bringing this to our attention, Jerry. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

August 26, 2025

We appreciate awesome, thorough and friendly sevice! I am grateful for this dealership! Thank you! More

by BULAHMCKELLAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Ayaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Tyson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quentin Deck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Brinkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Battles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Lafayette, service manager, was very helpful!
Aug 27, 2025 -

Southern Chrysler Dodge Jeep Ram Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 25, 2025

I’ve always been happy with service at this dealer. I’m a repeat customer. All the people I’ve ever dealt with there are very professional and make the car buying experience pleasant. More

by MCNEARYJE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 25, 2025

I will always bring my vehicle to this location for service. The staff are knowledgeable and courteous. I was kept up to date on the status of my vehicle throughout the process. Excellent service. More

by douglaswaldren
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Keith Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lafeyell Tucker
Aug 27, 2025 -

Southern Chrysler Dodge Jeep Ram Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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