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Southern Chrysler Dodge Jeep Ram Newport News

Newport News, VA

4.2
2,575 Reviews
Thank you for visiting Southern Chrysler Dodge Jeep Ram Newport News, which we affectionately call "Home!" We treat our customers with the utmost warmth and hospitality, making them feel right at home. As your premier certified Chrysler, Dodge, Jeep, and Ram dealership, we proudly serve drivers throughout Newport News and the surrounding communities. Our dealership boasts a comprehensive inventory of new Chrysler, Dodge, Jeep, and Ram vehicles, as well as a meticulously inspected selection of pre-owned cars. We also have a well-equipped finance center staffed by a team of experienced finance professionals who can guide you towards the ideal loan or lease, ensuring a seamless and transparent experience. Experience the Southern Chrysler Dodge Jeep Ram Newport News difference – we genuinely care about our customers! I am Hank Ayaad, the General Manager. Feel free to reach out via email: Hank.Ayaad@drivingsouthern.com. Welcome to our "Home"!
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12629 Jefferson Ave

Newport News, VA

23602

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Showing 2,575 reviews

January 11, 2025

Service was good and timely, once my car was completed I was told that the needed parts for my 06 Dodge Daytona (PCM unit and Steering wheel wiring harness) were discontinued in 2021 and I should check on e More

by GGASTON
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Yes
Employees Worked With
Jermaine Calderon in service department
January 10, 2025

Four and a half hours to check out two batteries and replace them. Totally unacceptable More

by george.terrell1
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No
Employees Worked With
Maintenance Dept
January 10, 2025

Very nice and friendly very good to work with not crowded nice waiting area also More

by JOBE3
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Recommend Dealer
Yes
Employees Worked With
Unsure service department
January 10, 2025

Staff was courteous, processed check-in and check out in a professional, helpful, timely manner. Thank you. More

by KLWALSH
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Recommend Dealer
Yes
Employees Worked With
T. BROWN
January 10, 2025

They were all nice and friendly. They were all trying to to solve the problem More

by Robins.janis
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Recommend Dealer
Yes
Employees Worked With
Service Department
January 10, 2025

I engaged the service department for an oil change and state inspection. The costly recommended services in no way contributed to my state inspection. My vehicle failed inspection without a clear explanat More

by Summer Stubbs
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Recommend Dealer
No
Employees Worked With
Service Department
January 10, 2025

thank you for fast speedy service. I will be back but I could use some coupons. To bring the price down. More

by theowallace24
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Recommend Dealer
Yes
Employees Worked With
it was the service desk
January 10, 2025

Service was well discussed and dependable . Problems occurred and they were handled to my complete satisfaction More

by r_woodfin
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Yes
Employees Worked With
Dominic Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

I brung my car in for a simple oil Change. They let me leave the lot without my cold air intake properly installed back on. They took the time to record a video to claim it was like that, but More

by ericayogray
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Recommend Dealer
No
Employees Worked With
Service Lady, Black, Short Hair, Not all there.
January 10, 2025

The customer service is not what it used to be. No one offered assistance and one gentleman seemed annoyed that I interrupted his computer time. However, they did service my vehicle in good time. More

by EBADY
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Recommend Dealer
Yes
Employees Worked With
Can’t remember name
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