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Southern Chrysler Dodge Jeep Ram Newport News
Newport News, VA
2,724 Reviews
Welcome to Southern Chrysler Dodge Jeep Ram Newport News, proudly serving drivers in Newport News, Hampton, Yorktown, Williamsburg, Poquoson, Smithfield, Suffolk, and the surrounding Hampton Roads communities. We affectionately call our dealership "Home" because we believe every customer deserves a friendly, transparent, and stress-free car-buying experience from the moment they walk through our doors.
As your trusted Chrysler, Dodge, Jeep, and Ram dealership in Newport News, VA, we offer an extensive inventory of the latest new Chrysler, Dodge, Jeep, and Ram vehicles, along with a wide selection of quality pre-owned cars, trucks, and SUVs. Whether you're searching for a rugged Ram truck, an adventurous Jeep SUV, a family-friendly Chrysler, or a performance-driven Dodge, our knowledgeable team is here to help you find the perfect vehicle to fit your lifestyle and budget.
Our commitment to our customers extends well beyond the sale. Our experienced finance specialists work with a network of trusted lenders to provide competitive auto loan and lease options, making it easy to drive home in the vehicle you want. We also feature a state-of-the-art service center staffed by factory-trained technicians and a fully stocked Mopar® parts department to help keep your vehicle running at its best for years to come.
At Southern Chrysler Dodge Jeep Ram Newport News, we believe in making car shopping as convenient as possible. Our Sales Department is open on the last two Sundays of every month, giving you even more flexibility to shop when it works best for your schedule.
Discover why so many drivers throughout Newport News and the Hampton Roads area choose Southern Chrysler Dodge Jeep Ram Newport News for all of their automotive needs. We look forward to welcoming you to our "Home" and providing the exceptional customer service you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,724 reviews
April 04, 2025
The dealership manager advised me that I wasn’t the only customer. I left a message for the body shop and never received a call back. Worse experience ever. customer. I left a message for the body shop and never received a call back. Worse experience ever. More
by jamieadamslilley
Verified CustomerEmployees Worked With
Keith Bradshaw, Stephen Brinkman
April 04, 2025
John put forth so much time and effort to ensuring he found the right car for me. Right from the very beginning he was thorough with every vehicle he presented. The communication was above and beyond, found the right car for me. Right from the very beginning he was thorough with every vehicle he presented. The communication was above and beyond, and although knowing he had other customers, I felt like I was his main focus until I found the right vehicle (which took a couple weeks). I love my new Grand Cherokee, and everything with the purchasing process and financing with Russ was seamless. My husband and I couldn't have had a better experience purchasing a new vehicle for me after 13 years of the old one, and we are grateful to have Southern CDJR right down the road. The entire team was attentive and very professional while also making us feel comfortable. More
by christina55
April 01, 2025
made appt so i did not have to wait 2+ hours. when i arrived was told 10 people were ahead of me despite my appt. which they clearly refused to honor. told them i had another appt in 2 hours and when i arrived was told 10 people were ahead of me despite my appt. which they clearly refused to honor. told them i had another appt in 2 hours and asked what they expected me to do. the answer was “reschedule”. if you are expecting prompt service making an appt won’t give it to you. they do not honor appts. i had to leave or miss a more critical appt. not dealing with them again. very poor customer service. More
by nauticgrrl
Employees Worked With
Keith Bradshaw
March 30, 2025
Customer service at this dealer service center focused on repair services, along with clear communication, trust and customer satisfaction in the service provided. repair services, along with clear communication, trust and customer satisfaction in the service provided. More
by maskcme
Employees Worked With
I don't remember, but let the record show that they did an exceptional job
