Southern Chrysler Dodge Jeep Ram Newport News

ive only had it 6 months. I bought a 2005 Pontiac g6 in october2014 from the pomoco used car dealership the vehicle had 81,119miles on it. Which is of course a huge factor for I bought a 2005 Pontiac g6 in october2014 from the pomoco used car dealership the vehicle had 81,119miles on it. Which is of course a huge factor for us. I told the sales man initially i wanted an SUV which some how i allowed myself to be conned into this vehicle. Ive had the car for now 6months and i have visited pomocco quite a few times for several issue(Each one worse then the last) First my horn didn't work ,(as i was driving home from purchasing the vehicle), the emergency break when pulled does not work, the key fob doesn't work (not to much of a big deal but none the less still an issue), their was an obnoxiously loud sound coming from under the hood up until last night when my car started screeching and smoking out of the blue. The moon roof leaks and now that its warm out my car reeks due to the stagnate water in the passenger floor board. And lastly my transmission is slipping. its only been a few months and this vehicle has been treated well in my care therefore it shouldn't be having these problems. When i took it to pomocco to ask them to honor my warranty and go ahead and replace the transmission before it gets bad. They simply dismissed me saying there's nothing wrong with it. WHY am i paying a thousand dollars for this warranty if i can’t use the coverage. Prior to this I never had a bad experience with pomoco but this has just soured me on the entire company. Not to mention the way the salesman who sold me the vehicle handled the situation with the crap car they sold me, by repeatedly telling me “oh I didn’t know you were having issues” More

Excellent customer service every time Lee is very professional every time. I visit your location and he keeps me informed of the status of my vehicle. He also makes me aware of any recomme Lee is very professional every time. I visit your location and he keeps me informed of the status of my vehicle. He also makes me aware of any recommended repairs that I might need in the need future. More

Excellent experience. Mr Lee Higgs is the best. A true professional. Excellent performance of work. Extremely trustworthy. He only performs the required work and k Mr Lee Higgs is the best. A true professional. Excellent performance of work. Extremely trustworthy. He only performs the required work and keeps the customer aware of status. More

Easy Buying Experience From the initial contact until I drove off the lot, it was the least pressured buying experience I ever had. The salesman (Kevin Steele) was very help From the initial contact until I drove off the lot, it was the least pressured buying experience I ever had. The salesman (Kevin Steele) was very helpful and relaxed. Everyone in the dealership seemed caring and did not pressure me to purchase additional items. I have bought numerous new cars (and even sold cars for a few years) and I would definitely recommend Pomoco Dodge to any of my friends and family. More

car shopping Great helpers, Great job. I thought the service was great. I really did not have much to say but they are making me very happy so far Great helpers, Great job. I thought the service was great. I really did not have much to say but they are making me very happy so far More

This place is GREAT!!! I've never had a better, more pleasant experience at a dealership before. Evan was the most knowledgeable salesman I have ever met. He took the time I've never had a better, more pleasant experience at a dealership before. Evan was the most knowledgeable salesman I have ever met. He took the time to show me several models, never once pressuring me or making me feel like I was wasting his time. Several months ago, Millie helped me locate a different car. Dave got me through the purchasing paperwork quickly and efficiently. He even went as far as taking pictures of my new car as it was driven off the transport truck. After my new car was prepped flawlessly, Evan took the time to pose with me as my car was delivered. Meagan even assisted me with some servicing questions. What other dealership does all that? This place is top notch and as long as they are working there, I'll never shop anywhere else..... Yeah...POMOCO Chrysler Jeep Dodge is that good! More

Great Experience I want to thank Nina Hines and the Pomoco Auto Group for a great sales experience! You really know how to treat the men and women in the military! Tha I want to thank Nina Hines and the Pomoco Auto Group for a great sales experience! You really know how to treat the men and women in the military! Thank you for the great customer service and the time you spent helping me build, order, and buy my new EcoDiesel Ram! More

I love my Avenger Kevin made the experience of buying my first new vehicle amazing. He made it fast and easy for me at a great price. I have already recommended this de Kevin made the experience of buying my first new vehicle amazing. He made it fast and easy for me at a great price. I have already recommended this dealership and Kevin to my friends More

I love my Jeep . Kevin was super easy to work with, along with the rest of the team. Great experience! I would recommend this place to anyone searching for a car. . Kevin was super easy to work with, along with the rest of the team. Great experience! I would recommend this place to anyone searching for a car. More

Awesome! I recently came into Pomoco looking to buy a new vehicle for myself. Nina Hines was the sales person I worked with and she was absolutely amazing! She I recently came into Pomoco looking to buy a new vehicle for myself. Nina Hines was the sales person I worked with and she was absolutely amazing! She made us so welcome. The whole atmosphere of the dealership was relaxed and friendly. I brought a 2015 jeep patriot and they were so great working with me on the price and payment. I would definitely recommend Pomoco and especially Nina to anyone looking to buy a new car. More