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Southern Chrysler Dodge Jeep Ram Newport News
Newport News, VA
2,555 Reviews
Thank you for visiting Southern Chrysler Dodge Jeep Ram Newport News, which we affectionately call "Home!" We treat our customers with the utmost warmth and hospitality, making them feel right at home. As your premier certified Chrysler, Dodge, Jeep, and Ram dealership, we proudly serve drivers throughout Newport News and the surrounding communities.
Our dealership boasts a comprehensive inventory of new Chrysler, Dodge, Jeep, and Ram vehicles, as well as a meticulously inspected selection of pre-owned cars. We also have a well-equipped finance center staffed by a team of experienced finance professionals who can guide you towards the ideal loan or lease, ensuring a seamless and transparent experience.
Experience the Southern Chrysler Dodge Jeep Ram Newport News difference – we genuinely care about our customers!
I am Hank Ayaad, the General Manager. Feel free to reach out via email: Hank.Ayaad@drivingsouthern.com. Welcome to our "Home"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,555 reviews
Verified Customer
April 25, 2026
I had a bad experience a while back and we worked with Cleon and he made it right. I was totally satisfied and trust that under Cleon's leadership, this dealership will be successful. Cleon and he made it right. I was totally satisfied and trust that under Cleon's leadership, this dealership will be successful. More
by aletafranklin667
Employees Worked With
The GM- Cleon Skinner
April 23, 2026
Came to pick up a rental / loaner vehicle. Staff were very friendly and helpful with paperwork and answering my questions. It was all completed in an efficient and timely manner. Staff were very friendly and helpful with paperwork and answering my questions. It was all completed in an efficient and timely manner. More
by NWHAIGH
April 22, 2026
Fast and professional! Received great service! The mechanic Antonio was professional. And Service desk (Tim) was very friendly. Spent far less time than I expected!... Received great service! The mechanic Antonio was professional. And Service desk (Tim) was very friendly. Spent far less time than I expected!... More
by BEN_HERNANDEZ51
Employees Worked With
Tim (desk) and Antonio (mechanic)
April 22, 2026
I agreed to the diagnostic which was successfully performed, revealing a faulty cam sensor. This part should’ve been less than $100 with less than one hour of labor. It is literally held in with one performed, revealing a faulty cam sensor. This part should’ve been less than $100 with less than one hour of labor. It is literally held in with one 10mm bolt and a plug-in. My initial bill was over $900. I complained about the labor and challenged the price. The labor was reduced by $300. After waiting five hours in the lobby, I again asked what the holdup was. It was at this point. I was advised that the part was not in stock and that their driver was in Richmond. The Service tech offered me a LYFT, which I accepted., And which later returned me to the dealership. The tech then graciously reduced my bill by another 10%, which I believe was still excessively high at close to $600. A repair that should’ve taken 15 minutes after the diagnostic kept me grounded for over six and a half hours with a bill that was twice as much as it should’ve been, Even with the discount. If I had not challenged at all, I would’ve paid another 40%. This is tantamount to fraud. More
by WOODYBOSWELL
Employees Worked With
Margherita
