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Southern Chrysler Dodge Jeep Ram Newport News
Newport News, VA
2,556 Reviews
Thank you for visiting Southern Chrysler Dodge Jeep Ram Newport News, which we affectionately call "Home!" We treat our customers with the utmost warmth and hospitality, making them feel right at home. As your premier certified Chrysler, Dodge, Jeep, and Ram dealership, we proudly serve drivers throughout Newport News and the surrounding communities.
Our dealership boasts a comprehensive inventory of new Chrysler, Dodge, Jeep, and Ram vehicles, as well as a meticulously inspected selection of pre-owned cars. We also have a well-equipped finance center staffed by a team of experienced finance professionals who can guide you towards the ideal loan or lease, ensuring a seamless and transparent experience.
Experience the Southern Chrysler Dodge Jeep Ram Newport News difference – we genuinely care about our customers!
I am Hank Ayaad, the General Manager. Feel free to reach out via email: Hank.Ayaad@drivingsouthern.com. Welcome to our "Home"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,556 reviews
Verified Customer
March 26, 2026
It was a truly wonderful experience. Shelley has provided a 5-star experience throughout this process. She has been thorough, professional, and delivered phenomenal customer service. She Shelley has provided a 5-star experience throughout this process. She has been thorough, professional, and delivered phenomenal customer service. She’s been transparent every step of the way and consistently keeps me updated on the status of my vehicle. Even though the repairs are still in progress, Shelley and her team have already gone above and beyond with their due diligence and communication. I truly appreciate her attention to detail and commitment to taking care of my vehicle. More
by wtrappier80
Employees Worked With
Shelley
March 25, 2026
They had my car all day (since 9:30am) and didn't do my oil change, someone took my key home with them, and I was told that they are keeping my car until Monday. Disregarded any plans I may have had. Worst oil change, someone took my key home with them, and I was told that they are keeping my car until Monday. Disregarded any plans I may have had. Worst customer service I've seen in a while. More
by frazierj2011
Employees Worked With
Roger
March 25, 2026
Fast friendly and clean Kyan was very personable and friendly. The service center was very clean. The turnaround time was much faster than expected. friendly. The service center was very clean. The turnaround time was much faster than expected. More
by DUSTINMARTIN53
Employees Worked With
Kyan
March 25, 2026
Excellent customer service in regard to fitting me in for a last minute service on the next day, service advisor was a pleasure to interact with. The tech removed my license plate (unnecessary) for tire rota a last minute service on the next day, service advisor was a pleasure to interact with. The tech removed my license plate (unnecessary) for tire rotation and did not replace, cross threaded one lug nut for spare, did not tighten another beyond hand tight, and kept my spine drive socket - had to install spare lug nut on spare tire due to damage caused by tech, and return to the dealership to retrieve my socket to re-torque my lug nuts, which were not at the manufacturer spec of 130lbft on any of the wheels. I appreciate the service department's willingness to perform the service on such short notice, but the work done was not to standard and created a potentially dangerous situation. More
by lanemb3
