Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Chrysler Dodge Jeep Ram Newport News
Newport News, VA
1,574 Reviews
Thank you for making your way to Southern Chrysler Dodge Jeep Ram Newport News, we call it Home! because we treat our customers with highest level of welcoming as if you are at our home! we are your certified Chrysler, Dodge, Jeep, Ram dealer serving drivers throughout Newport News and the surrounding areas. At our dealership, you’ll find a solid selection of new Chrysler, Dodge, Jeep, Ram for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Please come and see how we love our Customers!
I am Hank Ayaad, the General Manager, you can always email me: Hank.Ayaad@drivingsouthern.com .. welcome to our Home :)
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,574 reviews
June 02, 2025
It was a nightmare to get an appointment, then the service department claimed several faults on inspection, at least two of which where false. They said my battery was bad and needed to be replaced (I service department claimed several faults on inspection, at least two of which where false. They said my battery was bad and needed to be replaced (I had it tested and it is fine) and they said my left taillight is out when it isn’t! I will NEVER take a vehicle to get serviced here again and I believe this dealership deliberately tries to charge customers for work that doesn’t need to be done. More
by rich1558@yahoo.com
Verified CustomerEmployees Worked With
June 02, 2025
The folks treated me great as usual. Out the door pretty quick. Very personable. Glad I bought my truck there Out the door pretty quick. Very personable. Glad I bought my truck there More
by JMCCLURE31
Employees Worked With
June 02, 2025
Great experience. Very quick process and painless. They honored the items negotiated and did a great job. Very quick process and painless. They honored the items negotiated and did a great job. More
by recaraballo1978
June 02, 2025
Very thorough. Communication was excellent. My jeep was very much taken care of. We will return soon for next services Communication was excellent. My jeep was very much taken care of. We will return soon for next services More
by HEPTY02
Employees Worked With
June 02, 2025
I had a great experience! Travis, William, Alex, and others took good care of me. I was in and out in less than 3 hours ! Travis, William, Alex, and others took good care of me. I was in and out in less than 3 hours ! More
by James
May 31, 2025
Took my vehicle in for a vvl solenoid leak. The dealership also replaced the valve cover. When I left and got home the vehicle was smoking from oil hitting the exhaust from improper installatio The dealership also replaced the valve cover. When I left and got home the vehicle was smoking from oil hitting the exhaust from improper installation of the valve cover. They tow the vehicle back and then fix the valve cover gasket. I pick up the vehicle again and when I get home the vehicle is smoking again and coolant is all over my engine bay. So then I have to get it towed back again. Just picked up the vehicle from the 3rd attempt and all seems ok so far. My service advisor was great and kept in contact with me during the entire time, but the tech's not so much. I'm just grateful after the 3rd time it seems to be finally fixed. More
by msp1609
Employees Worked With
Shaneka Bellomy
May 31, 2025
I appreciate your great customer service. Everyone. I've interacted with is welcoming and pleasant. Everyone. I've interacted with is welcoming and pleasant. More
by Nome
Employees Worked With
May 31, 2025
gave me my car back and it broke down immediately after them telling me nothing was wrong with it. them telling me nothing was wrong with it. More
by aphilyaw17
Employees Worked With
May 30, 2025
They provided excellent service, friendly and had knowledgeable sales associates. Louis provided an excellent buying experience knowledgeable sales associates. Louis provided an excellent buying experience More
by NIVLEMDB
