Southern Chrysler Dodge Jeep Ram Newport News

Checkered flag and all of it's staff are amazing. Everyone from the Branch Manager to the sales reps. They all greeted us and treated us with respect. We were people. Not just numbers. John S. The pe Everyone from the Branch Manager to the sales reps. They all greeted us and treated us with respect. We were people. Not just numbers. John S. The person we worked with, was absolutely amazing. He had a friendly personality. Was upfront and honest. He was and still remains to be very helpful. I have had a couple questions and he's responded within minutes. I really couldn't have asked for a better car buying experience. I ABSOLUTELY recommend Checkered Flag, especially this particular branch, to EVERYONE looking for a new vehicle. They are the ones to go to. No haggling, no hidden fees, no sneaky sales tactics. There literally aren't enough words in any language to describe how happy we STILL are, 3 weeks later, with our experience and the treatment we received. More

The Jeep I got ended up being bought back by the dealership due to there being undisclosed bodywork and paintwork. I was told that once the clear title arrived at the dealership, they would either o dealership due to there being undisclosed bodywork and paintwork. I was told that once the clear title arrived at the dealership, they would either overnight the check or call me for pick up. They did neither. It was only after constant pestering that I learned they had mailed the check with what I assume is standard mail service, and I wasn't contacted either way. Communication has been poor ever since they got the vehicle back, they already sold the Jeep, and I don't have any money to show for it. The VIN number is 1C4RJFCT0KC796702. More

Kristi is amazing! She truly cares about the customer's wants and needs. I would come back to see her for sure! She truly cares about the customer's wants and needs. I would come back to see her for sure! More

Absolutely hands down amazing. Talking with Kristi made us feel comfortable. She was funny, relatable, and upfront. Even during the wait periods she constantly checked on us to Talking with Kristi made us feel comfortable. She was funny, relatable, and upfront. Even during the wait periods she constantly checked on us to make sure we were OK and had everything we needed. We loved her sense of humor and her willingness to make sure we got what we needed. I normally hate dealing with dealerships but she made this existing worth while.. thank you Kristi. More

I have purchased two vehicles from Checkered Flag, both with John Spensieri as my product specialist and I will never trust anyone else! John is very knowledgeable and always makes the process smooth. I re with John Spensieri as my product specialist and I will never trust anyone else! John is very knowledgeable and always makes the process smooth. I recommend him to anyone in the market! More

John is fantastic! ! Amazing to work with and always looking out for the customers needs! Strongly recommend!! ! Amazing to work with and always looking out for the customers needs! Strongly recommend!! More

John Spensieri has by far the best personality out there! Very personable, entertaining, trustworthy and gets the job done quickly! Straight to the point and very knowledgeable. Thanks John! Very personable, entertaining, trustworthy and gets the job done quickly! Straight to the point and very knowledgeable. Thanks John! More

John Spensieri is awesome to work with! He answered all my questions and set up a test drive for me in the same day. A true professional, he provided many options to for how I could close He answered all my questions and set up a test drive for me in the same day. A true professional, he provided many options to for how I could close the deal. Most importantly, he was prompt in his responses back to me after the test drive even on items like aftermarket window tinting shops in the local area. I will definitely purchase my next car through John Spensieri! Visit or call him, you will not be disappointed! More

Kristi worked with us to buy a nice CPO Grand Cherokee. She was a pleasure to work with and the transaction couldn't have been easier! She was a pleasure to work with and the transaction couldn't have been easier! More

I was at work and thought I would look at what Checkered Flag had for RAMs. A chat box popped up and I asked Kristi Airington what the options are for purchase. She was very engaging and kept me updated t Flag had for RAMs. A chat box popped up and I asked Kristi Airington what the options are for purchase. She was very engaging and kept me updated through my workday on different aspects of potentially trading my Wrangler in on a Ram. We kept chatting and texting the rest of the day and the next morning when I went in to meet Kristi and see the truck I was interested in, she had it up front already and full of gas! I ended up trading my Jeep that day and truly appreciate Kristi's attention to detail, thoughtfulness and overall personality. My 7 year old was also impressed with her! Thank you! More